we're hiring | client support | Telecommunication account | work on siteNeksJob Philippines

Call Center Specialists process complaints and issues related to products or services. They help customers complete purchases, upgrades, and returns, and frequently provide advice and technical assistance as well. They generally work in office environments, call centers, or from their homes.
Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner
-Must be at least high school graduate
-With excellent communication skills
-Must be conversant, energetic and emphatic, able to ask logical questions
-Able to multi-task
-Must have an ability to understand the customer's needs.
Apply now and experience our easy application process!
Bossjob

Davao City
Permanent
Full-time