Vendor acct specialist iiRealPage

OverviewThe Vendor Account Specialist II supports the VES Invoice Processing service by ensuring the timely management of the IP Missing and ebill mailboxes, timely handling of escalations including escalations tracker and salesforce dashboard management. The position also requires the accomplishment of daily reporting of Missing OI dashboard progress, batching data, bad image updates and weekly volume trends.Responsibilities
Ensure all required documentation is obtained from clients and/or Implementations Team with proper authorizations to effect vendor billing address changes, timely retrieval of missing invoice and resolution of other escalated alerts
Monitor the missing invoice alerts queue in the department's operational system to identify and resolve outstanding problem items. Resolve items within the departments target SLS.
Monitor and action problem items submitted by VAS I, clients and other RUM departments to the group's mailbox. Resolve items within the departments target SLS.
Maintain department reporting on EOD dashboard updates, daily bad image updates and weekly volume trends
Additional projects as required
Qualifications
High school diploma or equivalent required; college degree preferred
Intermediate knowledge of MS Word and Excel required
Intermediate understanding of MS Excel spreadsheets & database applications
Strong attention to detail required
General office skills such as data processing, filing, emailing and faxing
Strong written and verbal communication skills
Demonstrated follow up and organizational skills
Able to sit or stand for frequent periods in the same location with some opportunity to move about
Able to learn new processes and tools in a fast paced environment
Overtime may be required in order to meet deadlines
RealPage

Cebu City, Cebu
Permanent
Full-time