Urgently Hiring for csrs with hmo+retirement plan and more benefits - taguigOptum
Workplace: MetroManila, Manila, Taguig
Salary: Agreement
Work form: Full time
Posting Date: 07/11/2025
Deadline: 20/12/2020
TITLE: Customer Service Representative
WHO WE ARE:
Optum is a part of the UnitedHealth Group, a Fortune 7 company, serving 125 million individual consumers.
We are a diverse company with over 189,000 employees worldwide and over 14,000 employees in the Philippines
We are a leader in nearly every aspect of today's health care landscape
We leverage on having the largest single proprietary network of physicians, hospitals, health facilities, and caregivers in the United States. At Optum, we believe that what makes you special can inspire your life's best work.
Welcome to one of the toughest and most fulfilling ways to help people, including you. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SM
Join us today and unlock a world of rewards and benefits for performance, career growth, work-life balance and the opportunity to pursue your passion.
WHAT WE OFFER:
Competitive Total Rewards Package
Retirement Plan
Medical Plan (HMO) from Day 1 of employment
Dental, Medical, and Optical Reimbursements
Life and Disability Insurance
Paid Time-Off Benefits
Sick Leave Conversion
Tuition Fee Reimbursement
Employee Assistance Program (EAP)
Annual Performance Based Merit Increases
Employee Recognition
Training and Staff Development
Employee Referral Program
Employee Volunteerism Opportunity
All Mandatory Statutory Benefits
ROLE AND RESPONSIBILITIES
You will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs. This may include, among others, inquiries or concerns on their benefits, eligibility and claims.
You will guide and educate the customer about the fundamentals and benefits of consumer- driven health care topics to help manage their health and well-being. To do this, you will provide guidance in selecting the best benefit plan options and choosing a quality care provider.
You will intervene with care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance, when needed.
You will provide our customer real time resolutions or through comprehensive and timely follow-up with the member
Your role is critical in allowing our members, families, facilities and health professionals to have greater confidence in the exceptional care we provide. And for you, an everyday opportunity to do your life's best work.SM
JOB QUALIFICATIONS:
A graduate of any 4-year course with or without work experience or
Completed 2 years in college with minimum 6 months BPO (voice) experience
Preferably with Fiber or wired internet connection of 15 to 20 mbps in case of working from home.
The following options are also available:
Corporate internet subsidy for those within available and valid serviceable locations, subject to Company policy
Onsite work for those who are amenable to drive or commute to our office locations
Bossjob
WHO WE ARE:
Optum is a part of the UnitedHealth Group, a Fortune 7 company, serving 125 million individual consumers.
We are a diverse company with over 189,000 employees worldwide and over 14,000 employees in the Philippines
We are a leader in nearly every aspect of today's health care landscape
We leverage on having the largest single proprietary network of physicians, hospitals, health facilities, and caregivers in the United States. At Optum, we believe that what makes you special can inspire your life's best work.
Welcome to one of the toughest and most fulfilling ways to help people, including you. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SM
Join us today and unlock a world of rewards and benefits for performance, career growth, work-life balance and the opportunity to pursue your passion.
WHAT WE OFFER:
Competitive Total Rewards Package
Retirement Plan
Medical Plan (HMO) from Day 1 of employment
Dental, Medical, and Optical Reimbursements
Life and Disability Insurance
Paid Time-Off Benefits
Sick Leave Conversion
Tuition Fee Reimbursement
Employee Assistance Program (EAP)
Annual Performance Based Merit Increases
Employee Recognition
Training and Staff Development
Employee Referral Program
Employee Volunteerism Opportunity
All Mandatory Statutory Benefits
ROLE AND RESPONSIBILITIES
You will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs. This may include, among others, inquiries or concerns on their benefits, eligibility and claims.
You will guide and educate the customer about the fundamentals and benefits of consumer- driven health care topics to help manage their health and well-being. To do this, you will provide guidance in selecting the best benefit plan options and choosing a quality care provider.
You will intervene with care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance, when needed.
You will provide our customer real time resolutions or through comprehensive and timely follow-up with the member
Your role is critical in allowing our members, families, facilities and health professionals to have greater confidence in the exceptional care we provide. And for you, an everyday opportunity to do your life's best work.SM
JOB QUALIFICATIONS:
A graduate of any 4-year course with or without work experience or
Completed 2 years in college with minimum 6 months BPO (voice) experience
Preferably with Fiber or wired internet connection of 15 to 20 mbps in case of working from home.
The following options are also available:
Corporate internet subsidy for those within available and valid serviceable locations, subject to Company policy
Onsite work for those who are amenable to drive or commute to our office locations
Bossjob
Other Info
Taguig City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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Optum
About the company
Position Urgently Hiring for csrs with hmo+retirement plan and more benefits - taguig recruited by the company Optum at MetroManila, Manila, Taguig, Joboko automatically collects the salary of , finds more jobs on Urgently Hiring for CSRs with HMO+Retirement Plan and more Benefits - Taguig or Optum company in the links above
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