urgent hiring: Technical Support Representative - davao cityMetacom Business Process Outsourcing Solutions Inc.

We are urgently looking for Technical Support Representatives (TSR) to join our growing BPO team in Davao City. If you have a passion for technology and enjoy helping people solve technical issues, this is your chance to start or grow your career in the BPO industry.
 
Job Responsibilities:
Provide technical support and troubleshooting assistance to customers via phone, chat, or email
Resolve issues related to hardware, software, internet connectivity, or mobile devices
Clearly explain technical solutions in a simple and customer-friendly manner
Document customer interactions and solutions accurately in the system
Ensure excellent customer experience by maintaining professionalism and efficiency
Qualifications:
At least High School Graduate (Old/New Curriculum) or Senior High School Graduate
With 6 months to 1 year of Technical Support Experience
Good to excellent communication skills in English
Willing to work onsite in Davao City
What We Offer:
Competitive salary package with allowances
Paid training (no experience needed)
HMO coverage
Paid leaves and 13th month pay
Performance incentives and career growth opportunities