Urgent Hiring!!! product traineri salary upto ₱40ki signing bonus ₱14k iwelcome bonus ₱10k i on-siteAllied Fusion Services, Inc.

URGENT HIRING!!! PRODUCT TRAINER I SALARY UPTO ₱40K I SIGNING BONUS ₱14K I WELCOME BONUS ₱10K I ON-SITE
 
Enjoy Big Time Benefits You Deserve!!!
₱ 14,000.00 Signing bonus
₱ 10,000.00 Welcome bonus
Productivity Incentives 
HMO and Life Insurance after 3 months
Daily Partial salary during training period
Daily Free Snacks and Coffee
Monthly Engaging Activities
Biannual Team Activities
Job Summary:
 
The Product Trainer  is responsible for the Training and Quality Improvement Delivery. He or she shall support the program for all client training and quality requirements for our Retention, CSR and Delivery team supporting our media publishing client. He shall also be responsible, alongside Operations leaders, in collaborating new process and product updates scheduled for refresher training. Performance reviews on his required targets relative to SLAs and KPIs shall be consistently scheduled to test his reliability to deliver his function or role. The Product Trainer may be required to develop initiatives that will help the company in achieving its targets and goals.
 
Roles and Responsibilities:
Mentoring Retention, CSR and Delivery teams, providing training, and conducting performance evaluations.
 Assist with the development of new processes and enhancement of existing ones
Work on training performance updates on a daily, weekly and monthly period · Communicating with the operations team and clients the progress report on timely basis
Ensure 100% compliance to Project SLA's, information security protocols and etc. (all customer's contractual obligations)
Result oriented, customer focused and business oriented mind-set and with ability to show leadership in challenging situations
Work closely with client / support staff to obtain technical knowledge and to support new technologies and services.
Excellent oral and written communication skills in English with expertise in international and cross-cultural communications and business relations
Required Skills:
Graduate of any four year course or its equivalent level.
Has at least two (2) years relevant and solid experience in training delivery for customer servicing and communications training. 
Has experience in quality evaluations following the required quality standards. 
Experience providing support via remote tools
Experience in interpretation and use of performance data using Excel and other data analysis tools.
Advanced understanding of support tools, techniques and how technology is used to provide services