Is currently looking for:
URGENT HIRING!! L2 SERVICE DESK TECHNICIAN | SALARY
UP TO ₱55,000
Work Setup: Onsite | Taguig, Metro Manila
Enjoy the following benefits:
Signing Bonus: ₱14,000
Welcome Bonus: ₱10,000
HMO Coverage
Life Insurance Benefits
Daily Snacks
Free Coffee and Hot Chocolate
Qualifications:
Essential Skills:
Customer Service Orientation
Interpersonal Skills
Problem Solving Skills
Quality Focused
Result Orientation
Listening Skills
Voice Quality
Preferred Skills:
3 years related work experience in the IT Helpdesk or Service Desk Environment
Strong Customer Service Experience
Graduate of any IT or Computer Science Course
Technical Skills Requirements:
Advance knowledge in Microsoft Office
MS Exchange / 0365 Administration
Good understanding of network principles
Good Analytical skills
Has basic understanding of ITIL
Strong IT / Service Desk background
Extensive experience in CRM / Ticketing tools (ServiceNow preferred)
Has Major Incident Management experience
Knowledgeable with Mobile Device Management
Good understanding of ticket priority and severity.
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Allied Fusion Services, Inc.
About the company



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