urgent hiring for Front Office AssociateTsai Hotel

TSAI HOTEL AND RESIDENCES
 
is currently looking for:
 
FRONT OFFICE ASSOCIATE
 
Qualifications:
Independent, can work under pressure with less supervision
Spontaneous, can converse well with English language both written and oral application.
Flexible and willing to work in shifting schedules, can easily adapt to a fast-paced work environment.
Value driven, must have a strong (long- term) commitment for the job and posses a highly defined ethical values.
Loyal, Honest, hardworking and trustworthy.
Computer savvy, efficient in MS Application (Excel, Word and PowerPoint)
Strictly 5’5 ft. tall.
A Graduate of Tourism Management is a plus.
At least 1-2 years’ work experience in the hotel industry is a plus
Fresh graduates are welcome to apply for the position.
Job Description:
Responsible for the accurate reports on arrival and departure forecast of guests to be submitted daily, weekly and monthly. 
Responsible for the efficient settlement reports on credit card transactions, including cash sales trasactions/shift report.
To facilitate an accurate turnover of endorsements to next shift that covers per shift sales & cash flow including per shift petty cash handling, guests request and other important information that the executive officers may direct including the General Manager.
Assist reservations team in daily room inventory and room allocations.
Ensures the application of SALES STRATEGY to maximize room occupancy to reach the desired target sales per month.
Ensures quick and proper guest handling procedures in both guest arrival and departure.
Ensures a quick execution of basic check in and check out procedures and successfully coordinate efficiently and effectively with housekeeping team and other team
Handles guest complaints quickly and courteously and make decisions to rectify any problem that may arise to successfully recover the service.
Make reservation for walk in guests, answer phone calls and all emails pertaining to hotel inquiries quickly and courteously.
The ability to multi-task on the job is highly encouraged and candidate must be able to keep up with our fast-paced work environment and maintain a pleasant attitude under pressure.
 
For more information about our company, visit our website: www.tsaihotelandresidences.com