URGENT HIRING: email and chat support representative (manila)One Contact Center

Who We Are
ONE Contact Center Inc. is a U.S. based full service business process outsource (BPO) company with operations in Manila, Philippines. We've been in business since the year 2000 and specialize in customer service and support services for our clients. It is our goal to surpass our client's expectations by attracting, developing and motivating a diverse workforce whose goal is to provide efficient & outstanding service, problem resolution, and cost-effective support services.
What We Offer
At OCC we train our agents to represent our clients and their customers with pride and integrity. Our comprehensive training and quality control programs ensure we answer your customer's inquiries to your exact specifications. Our agents will have all of your system and/or product knowledge to consistently deliver an exceptional customer service experience.
EMAIL AND CHAT SUPPORT:
Email and chat support agents carry a huge role as front-liners, representing the whole company to their customers. When helping customers, email and chat support agents should add personality into their responses, providing the best resolution for our existing client. At the same time, they should always comprehend the customer's concern and address it as quick as possible.
Requirements:
Completed second year in College
With 12 months call center exp (non voice international account)
Can type 35-40WPM and 90% Accuracy
Good to excellent writing skills
Must be willing to work in a NIGHT SHIFT schedule/ On-site
Amenable to work in ORTIGAS PASIG
If all these describe you, then apply online today
For further inquiries you may also contact us and send an SMS to
Phone Number: [Protected Info]Globe: +639173462158 Smart: +639088809906
For online application, kindly send a copy of your updated resume to:
[Protected Info] subject: APPLICANT/NON VOICE SUPPORT_YOUR NAME
or simply tap the link and submit your application.
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One Contact Center

Pasig City, Metro Manila
Permanent
Full-time