Qualifications:
High school diploma or equivalent
Previous experience in a customer service or call center role is required. (Customer Service or Technical Support/Minimum of 6 months)
Strong communication skills, both verbal and written.
Excellent problem-solving and decision-making abilities.
Ability to work in a fast-paced environment and handle a high volume of calls.
Basic computer skills
Flexibility to work various shifts, including evenings and weekends.
Positive attitude and a commitment to delivering exceptional customer service.
Ability to multitask and prioritize tasks effectively.
Note: We are an equal opportunity employer and encourage candidates of all backgrounds to apply. Only shortlisted candidates will be contacted for an interview.
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Fusion BPO Services Phils. Inc.
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