Do you have strong command of the English language? Are you looking for a promising career with a global call center organization? We are hiring inbound Customer Service Associates for both voice & chat openings! This is a remote/work from home opening, so you will need high speed internet access with the ability to create a WIRED connection. We provide all other equipment & offer virtual paid training, competitive wages, benefits, and more! Interested? Apply Now to Speak with a Recruiter!
RESPONSIBILITIES:
Responds to telephone, email, or chat inquiries from customers, using standard scripts and procedures
Gathers information, researches concerns, and provides resolution
Informs customers about available services and assesses customer needs
Prepares standard reports to track workload, response time and quality of input
TECHNICAL REQUIREMENTS:
10 mbps internet speed (NON-NEGOTIABLE)
Stable wired internet connection
Background noise and distraction free
Currently residing in Metro Cebu
PERKS:
Competitive compensation package plus performance-based incentive
HMO coverage
Life Insurance upon joining
5 Days paid Emergency Leave
12 Days paid Vacation Leave
12 Days paid Sick Leave
State of the art facilities & good work environment
Work-Life Balance
MINIMUM QUALIFICATIONS:
At least high school graduate
Candidate should have at least 6 months BPO experience
Should have excellent English communications skills
Must be willing to work on a graveyard shift, holidays, and weekends
RESPONSIBILITIES:
Responds to telephone, email, or chat inquiries from customers, using standard scripts and procedures
Gathers information, researches concerns, and provides resolution
Informs customers about available services and assesses customer needs
Prepares standard reports to track workload, response time and quality of input
TECHNICAL REQUIREMENTS:
10 mbps internet speed (NON-NEGOTIABLE)
Stable wired internet connection
Background noise and distraction free
Currently residing in Metro Cebu
PERKS:
Competitive compensation package plus performance-based incentive
HMO coverage
Life Insurance upon joining
5 Days paid Emergency Leave
12 Days paid Vacation Leave
12 Days paid Sick Leave
State of the art facilities & good work environment
Work-Life Balance
MINIMUM QUALIFICATIONS:
At least high school graduate
Candidate should have at least 6 months BPO experience
Should have excellent English communications skills
Must be willing to work on a graveyard shift, holidays, and weekends
Other Info
PHP 19,000 - 21,000 per month
1 Year or less Experience
High School graduates are welcome
Open to Work From Home
1 Year or less Experience
High School graduates are welcome
Open to Work From Home
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Continuum Global Solutions
About the company
Continuum Global Solutions jobs
Philippines
Position urgent hiring! apply now as a customer care associate! ( Work from home) recruited by the company Continuum Global Solutions at Cebu, Cebu, Joboko automatically collects the salary of , finds more jobs on Urgent Hiring! Apply now as a Customer Care Associate! (Work from home) or Continuum Global Solutions company in the links above
About the company
Continuum Global Solutions jobs
Philippines