Training specialist - cebuConverge ICT Solutions Inc.,

Training Specialist - Cebu » Full-time
» Cebu City
» •
» Posted on June 23, 2021
» •
»Save Job favorite_border
Description:
Training Facilitation
» The function will provide operational support to the Transition Management Group including thru Training Delivery
» Process and Policy Training of newly onboarded business center personnel (both for additional HC or backfill) or other applicable departments that may require the training catered by the team
» Update/cascade/cross training for existing business center personnel - for new process/policy/toll roll-out
» Refresher training to mitigate non-performance of new/tenured business center personnel
» skills in managing participants' class behavior while maintaining an encouraging learning environment
» Provide necessary coaching and feedback session to trainees
» Prepare regular end of training reports
Training Materials Development
» Work with the training manager to identify training needs for the target audience
» Assist in or produce training content for classroom training
» Assist in documenting, maintaining and regularly updating business center policies/processes manuals, facilitator and learners' guide
» Work with the training manager and other departments to ensure alignment on policies/processes as a partner on change management
Business knowledge
» practice in classroom management and training facilitation
» capability to analyze training needs and create contents applicable
» Technical capability to use variety of multimedia applications
» Documentation skills
Requirements:
» Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology, Business Studies/Administration/Management, Education/Teaching/Training or equivalent.
» At least 2 years of proven work practice in corporate training facilitation.
» Preferably 1-4 Yrs practiced Employee specialized in Training & Development or equivalent.
» Preferably local resident of Cagayan De Oro or nearby areas
income: ?30000 - ?40000
Address: Cebu City
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Converge ICT Solutions Inc. Converge ICT is the fastest growing fiber internet and other digital consumer-centric services provider in the country today. The premium products and services we offer run through the first pure end-to-end fiber internet network in the country.
"Our commitment is to provide pure end-to-end fiber Internet access - from our network facilities to your home. Ensuring no loss in data transmission or slowdown in internet connectivity. This means greater speed and bandwidth only capable with Optical Fiber wires, all the way."
Overview
We are a premier provider of customer-focused telecommunications and ICT solutions dedicated to equip, enable and empower our clients. As a pioneer in Fiber optic installations, we have dedicated our practice and skills to ensuring our customers receive the best in networking infrastructure, facilities management, broadband implementation and full telecommunication infrastructure and support.
Our Mission:
Delighting our customers by taking care of our own.
Our Vision:
World class ICT organization that empowers people, businesses and the nation to be their best.
Our Network:
Pure fiber connectivity has placed us at the forefront of innovation in bringing customer-focused information and communication technology and broadcast services and solutions. We have laid out more than 6,600 kms (and counting) of fiber optic cables nationwide with the use of the latest Microtrenching technology, supported with a nodal presence in USA, Hong Kong, Cebu and Davao.
VALUES!
I ntegrity
C ustomer Focus
T eamwork
E mpowerment
E xcellence
V elocity
Join us
We are a premiere provider of customer-focused telecommunications and ICT Solutions dedicated to equip, enable and empower our clients. As apioneer in fiber optic installations, we have dedicated our practice and skills to ensuring our customers receive the best in networking infrastructure, facilities management, broadband implementation and full telecommunication infrastructure and support.
WE GROW TOGETHER!
We're small but our future is BIG!
Worksvianet

Cebu City, Cebu
Permanent
Full-time