Training Assistant (global support)IQ-EQ

Company Description
IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.
Job Description
It's an exciting time for Learning and Development at IQ-EQ and we need a dynamic and business focused team member to help us achieve our exceptional ambitions for the Group. Our vision as a team is to deliver critical, multi-dimensional, career-defining learning experiences that WOW top talent and accelerate growth.
We are looking for an enthusiastic and dynamic Training Assistant (Global Support) to join our busy team, to support initiatives around our global training strategy. You will work collaboratively with colleagues to provide an efficient, accurate and high-quality day to day operational training service to our employees and timely and proactive administrative support to our Talent & HR colleagues. You will be passionate about learning and development, inspiring and supportive, enabling our people to reach their full potential.
You will support the development and delivery of organization's talent development programs (check out our award winning & ) and digital L&D strategy and promote a culture of self-directed learning to support the delivery of IQ-EQ's vision and people & culture agenda.
Tasks (what does the role do on a day-to-day basis)
Support day to day training administration, of all training events, scheduling events, issuing invites (and communications where required), tracking and confirming attendance ensuring always that data is accurate and up to date
Create training calendars for all new starters, in conjunction with the Talent team
Provide a front-line telephone and email service to the Group dealing with all training related queries, providing accurate and timely responses.
Obtain the required data and complete the production of the monthly training MI and activity
Arrange cost effective travel options for training related events
Support the global induction program, ensuring a tailored approach and a first-class experience for all new starters
Support Executive Talent Acquisition Manager with day to day administrative support, including diary management etc.
Key competencies for position and level
Action Orientated - Readily acts on challenges, without unnecessary planning
Communicates Effectively - Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences
Interpersonal Savvy - Relates openly and comfortably with diverse groups of people
Collaborates - Builds partnerships and works collaboratively with others to meet shared objectives
Key behaviors we expect to see
In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:
Enthusiastic, engaging and positive
"Can do" attitude
Encouraging and supportive
Creative and Innovative
Empathetic
Excellent listener who understand the needs of others
Confident and able to engender confidence
Flexible (in both style and approach)
Organized and thorough
Takes ownership and follows through on commitments
Qualifications
Must Have
High level of accuracy and attention to detail
Ability to be flexible and work effectively as part of a Team
Strong organizational and analytical skills (Advance to Expert Level in Microsoft Excel)
Ability to work to deadlines and prioritize work in a knowledgeable and logical way
Operates in a structured and organized way that enables the Talent team to work cohesively and efficiently together
High level of people skills
Ability to work well under pressure in a busy environment, and proven ability to meet challenging deadlines
Nice to Have
Knowledge in using Microsoft Teams
Familiarity in using Learning Management Systems (LMS)
Additional Information
At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.
IQ-EQ

Ortigas Center, Pasig City
Permanent
Full-time