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Training advisorRingCentral

Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 09/07/2021
Deadline: 09/08/2021

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The RingCentral environment is dynamic, success-driven, team-oriented and committed to providing world class service for its customers. Do you have the ability to thrive in a fast-paced environment? We are looking for candidates with an entrepreneurial spark!
We're not a phone company; we're a cloud business-solutions provider. We've thrown out the old PBX along with its rigid rules and eliminated the complexity and unnecessary expense of managing business communications the old way.
RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered lunch on a daily basis as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.
Job Description:
RingCentral is looking for an experienced training advisor to join our Customer Training team. Working for the Training Operations Manager, this role will be a key contributor to the identification and coordination of customer training needs and the delivery of the customer training curriculum. As the customer's point of contact for customer training, you will be well-organized, proactive, detail-oriented, and a great communicator. This role will focus primarily on coordination and delivery of VILT for newly onboarded customer accounts, but may include other responsibilities.
Responsibilities:
Manage scheduling, registration, room booking, attendance tracking, and communications for select Customer Training events
Excellent written and verbal communication and time management skills
Experience in communicating effectively with C-level executives.
Gather and report training data including attendance, test scores, customer satisfaction, and customer feedback
Regular reporting of training statistics and results.
Facilitate world-class customer facing learning programs
Demonstrated ability to deliver engaging, visual, hands-on learning
Apply adult-learning principles to VILT
Assist with internal training initiatives as needed
Drive projects to completion within agreed upon timeframes
Seek continuous improvement; willing to try new ideas to provide more effective training
Qualifications:
Proven success with blended learning including VILT
Enjoys working with a dynamic, tight-knit team to produce cutting-edge, high-quality training solutions
Courage and confidence to challenge the status quo, expresses views openly
Stays up to date with training industry best practices and willing to try new ideas
Excellent organizational, analytical, interpersonal and written/oral communication skills
Previous experience working in training
Proficient with MS Office
Advanced MS Excel skills
Voice-over-IP or telephony experience is highly preferred
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RingCentral

Other Info

Manila City, Metro Manila
Permanent
Full-time

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RingCentral

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RingCentral jobs

Metro Manila


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Metro Manila

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