Manage end-to-end Securities Lending account management processes
Set up new and incremental lender and borrower accounts across Agency Lending systems within SLA
Validate processing tasks for completeness and accuracy
Resolve discrepancies and queries with counterparties efficiently
Escalate exceptions to senior management in a timely manner
Certify accuracy and completeness of Standard Operating Procedures (SOPs) on an ongoing basis
Document and report proposed process changes for approval before implementation
Collaborate with global operations to understand and optimize account management processes
Conduct gap analysis for onboarding, documentation, and static setup requirements
Identify and implement opportunities for process efficiency and automation
Share best practices and support team development
Required qualifications, capabilities, and skills:
Minimum three years' experience in Securities Lending, Settlements, Trade Support/Middle Office, or COACs role
Bachelor's degree in Business, Finance, Accounting, or related discipline
Strong knowledge of global financial markets
Proficiency in Microsoft Excel
Experience with software tools such as SharePoint, Teams, Tableau, and Alteryx Suite
Excellent oral and written communication skills
Ability to work under pressure in a deadline-driven environment
Strong problem-solving and analytical skills
High attention to detail and accuracy
Ability to work independently and manage time effectively
Demonstrated ability to quickly learn new concepts and procedures
Preferred qualifications, capabilities, and skills:
Advanced Excel skills, including building macros
Experience with process automation tools
Knowledge of AVATAR platform for account management
Experience conducting gap analysis and process improvement
Ability to develop and share best practices
Experience in managing change and documentation processes
Strong stakeholder management and collaboration skillsAbout Us:JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.About the Team: J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
JPMorgan Chase
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Full-time
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