tele medical Assistant | makati basedMedgate Philippines Inc.

Primary Responsibilities
Inform the patient about Medgate services, products and partner clients
Follow communication procedures, guidelines and policies, meeting Medgate standards
Does proper triaging of patients • Handles member's medical or nonMedical concerns
Records patient's personal data in the Patient Management System (PMS)
Monitor and respond to all messages and callback requests from different touchpoints
Minimum Qualifications
Graduate of any 4-year course preferably Nursing/Psychology or other Medical Allied Courses (License is not required but an advantage
At least six months work experience in a Hospital/ Clinic/ Diagnostic Center/ Customer Service, but not required.
Computer literate
Must be willing to undergo training (telemedicine program) prior to actual duty
Must be willing to work full-time on an 8-hr shifting schedule (24/7 operations)
Amenable to work in Makati City
Single Parent Leave
Paid Sick Leave
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Other:
Upon hiring:
Out-patient coverage (consultation)
Teleconsultation of immediate family members
Employee Referral Incentive
Perfect Attendance/ No Tardiness Incentive
CSAT/Customer Satisfaction Incentive
Over-All Net Promoter Score - Group Incentive
Upon regularization:
HMO (In-patient coverage)
Dental Coverage
Group Life Insurance
Annual Appraisal (Merit Increase)
Entry Level / Junior, Apprentice Health and Medical Other Industry 100 openings Bachelor's degree graduate
Medgate is a leading international provider of telemedicine, with operations in Switzerland, the Middle East, India and the Philippines. The Medgate Telemedicine Center, and the Medgate Partner Network integrate their work closely to guarantee comprehensive health care for the patient. In the Philippines, Medgate offers high quality, convenient and confidential medical consultations over the phone. This means that members have direct access to a qualified doctor for your daily health care needs, without visiting a clinic or a hospital. All our doctors are licensed and certified to provide telemedical consultations of the highest standard.
Kalibrr

Makati City, Metro Manila
Permanent
Full-time