tele marketing AssociateSGS

Company Description
We are the world's leading testing, inspection and certification company.
As the global benchmark for quality and integrity, we're committed to enabling a better, safer and more interconnected world. With more than 89,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.
Wherever you are, whatever the industry, our international teams of experts provide specialized solutions to make your business faster, simpler and more efficient.
Job Description
Primary Responsibilities:
Generally responsible for the preparation of individual sales action plans in line with the overall sales strategy to ensure a targeted and focused approach that consistently contributes to the overall growth aims of the business. Materializes current sales opportunities and identify news ones to meet required revenue targets within defined areas of responsibility.
Specific Responsibilities:
Answers inbound sales inquiries relating to products, services and current promotions
Communicates and explains the value of the client brand and benefits of services to potential customers though establishing relationships and building strong rapport
Uses effective selling and customer service techniques to identify customer needs and drive sales results Anticipate, identify and understand client's needs and pains and translate those into sales opportunities
Ensure timely and professional submission of all information as requested by clients, ensure follow-up
Prepare and submit timely and accurate reports of sales activities.
Resolve customer complaints by addressing problems, facilitating the development of solutions, preparing reports and making recommendations to managers
Maintain positive relationships with current and potential clients through regular contacts
Coordinate with clients and avoid any discontinuation from his or her end.
Liaise with technical/operations teams to ensure excellent communication channels exist to facilitate the successful handover and execution of the new and current business.
Support marketing strategy and business development teams as appropriate
Assist for invoicing and support for collection as determined by the Business Manager
Maintain awareness and understanding of all SGS services, ensuring that the full range of SGS services are presented to new and existing clients to maximize sales opportunities
Forward potential opportunities to other Business Lines as appropriate
At all times, adopt a safe behaviour by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures
At all times, comply with SGS Code of Integrity and Professional Conduct
Performs other related duties as may be assigned either in support of departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
Complies with the QHSE policies including but not limited to:
Demonstrates strong commitment to SGS QHSE Policies, Procedures, and Work Instructions by participating in safety meetings, completing required training, intervening in unsafe situations, refusing unsafe work, and complying fully with all applicable laws and regulations related to QHSE.
Responds appropriately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace.
In accordance with the SGS QHSE Management System requirements, disposes of, or directs the disposal of, waste generated as a part of daily work performed in a safe manner and in compliance with all waste transportation and disposal regulations and requirements.
Reports all incidents (actual incidents and near misses) in accordance with the SGS Incident Reporting requirements.
Uses all equipment (including safety equipment) in the manner intended and reports any damaged / lost equipment to supervisor.
Maintain a safe and tidy worksite.
Maintains awareness of hazards and proposes controls to supervisor, QHSE Representatives or relevant client / site contact.
Actively participates in incident investigations and risk assessments as deemed necessary by SGS management.
Qualifications
Qualifications
Fresh College graduate of any business, marketing or related course.
Fluent in Pilipino and high level of written and verbal English
Must have proactive approach to all responsibilities.
Ability to interact confidently and comfortably with a variety of Executives and Departments.
Ability to multi-task, work effectively under specific time constraints
Efficient time management skills.
Excellent attention to detail, communication skills and organization skills
Must demonstrate professional mannerisms, discretion and client service in this front-line position.
Quick learner - Has the ability to learn new systems, products and services
Experience / Technical Knowledge
State of the art selling techniques and an ability to translate these skills into tangible results
Extensive knowledge of the related field (main actors, trends/shifts, competitors, processes, regulatory frameworks)
Ensure new services are sold at acceptable margins within operational capacity
Ability to write, appraise and negotiate detailed contracts and commercial agreements
Ability to present detailed concepts to an audience in a presentation environment
Ability to adopt a flexible approach to work and react effectively to a rapidly changing environment
Ability to work under own initiative and with a high degree of autonomy
Knowledge of IT systems, particularly MS Office applications
Excellent interpersonal and communication skills
Team player
Ability to listen and identify client needs and requirements
Service oriented mindset
Organization skills
Accountability, results driven
Enthusiasm and perserverance
SGS

Makati City, Metro Manila
Permanent
Full-time