tele-interviewer AgentCushman & Wakefield

Job Description
Agent Level
The interviewer's role is to, during a recorded interview, simultaneously interview the client and document the answers,
collecting confidential information about the client's medical history (health and medication) and non-medical (lifestyle).
As a key touch point with the client, responsibilities include
completing the tele interview,
arranging for calling back with clients that are not available,
informing the advisor of updates on the case using CSW and/or over the phone
answering the client's questions about the next step of the process up to transferring the client to other units upon request
Minimum Qualification:
Must be a 4 year health affiliated course graduates (BSN, PT, OT, MedTech etc)
Must have an experience handling outbound Healthcare account
Must be familiar with medical terminologies
Conversant in English.
Applicants must be willing to work in Bonifacio Global City, Taguig City
Applicants must be willing to work in nights shift
Applicants must be willing to work during Philippine holidays
Cushman & Wakefield

Taguig City, Metro Manila
Permanent
Full-time