telco account - Call Center Agent | cebu insular siteNeksJob Philippines

Identifying and assessing a customer's needs to ensure they are satisfied
Recommend products or services to customers based on their needs and preferences
Resolve product or service problems by clarifying the customer's complaints and giving step by step instructions for basic issues
Process request for account activation, upgrade, renewal of subscription, sending and clarifying of details in the billing statements
At least high School or Senior High School Graduate
At least 6 months BPO experience
Excellent Communication skills
Bossjob

Cebu City, Cebu
Permanent
Full-time