Technical trainerIOPEX Technologies Philippines

iOPEX Technologies is currently hiring for TECHNICAL TRAINER to start ASAP!
RESPONSIBILITIES:
Creates guides & session plans for learning sessions/classes
Creates & Collects & Documents all materials needed for training delivery
Creates, Produces & Collects & Documents, Data & all other resources &information and all materials needed to support training design
Facilitates all aspects of a multi-week transmission & blended type new hire
training & nesting
Facilitates all aspects of floor-training & up-skill Training for the project
Is skilled to handle phone-calls & transactions for the project - for purposes of role-modeling & demos etc.
Supervises & coaches learners in nesting & up- skill type environments
Can facilitate multi-hour product, behavioral or tool change type learning experiences
Responsible for the delivery and evaluation of soft & technical skills training on all aspects of client training;
To prepare learners to perform job functions within predetermined KPIs/ performance standards.
Responsible to utilize appropriate delivery techniques in a blended/scenario/transmission/self-paced learning environment.
Provide Coaching & Feedback and supervision during Nesting/Transition to Production
Support Nesting/Transition to Production by observing, measuring and monitoring learners as needed.
Responsible for self-skilling & certification during non-training status (NTS)
Develop non-classroom communication and training materials - for e.g. job aids etc.
Coordinate New Hire, Vitality & Up-skill Training activity
Assess participant and class performance in Foundation Training, PST, and Nesting
Participate in minor client interaction (include effective curriculum feedback and client visits)
Perform other related duties and assignments as required and as assigned by supervisor or manager.
REQUIREMENTS:
Candidate must possess at least a Bachelor's/College Degree , Post Graduate Diploma / Master's Degree, any field.
At least 2 year of working experience in the related field is required for this position.
Preferably 1-4 years Experienced Employees specializing in Training & Development or equivalent in a call center setup
Can work independently with Minimal supervision
Can work under strict deadlines and handle work specific pressure
Was able to facilitate/delivers training programs in a blended/scenario/transmission/self-paced learning environment.
Was able to conduct Coaching & Feedback sessions
Able to monitor & evaluates trainee's/learner's performance by administering pre-designed/mandatory assessments & generating reports to support learner evaluation for e.g. Daily Chronicle, iXL etc.
Experience in supervising trainees from a behavior, attendance standpoint while in Foundation Training, PST, and Nesting
Workbank

Taguig City, Metro Manila
₱30,000-35,000 per month
Permanent
Full-time