Technical Support RepresentativeAmeeraTel Inc.

JOB DESCRIPTION
As a Technical Support Representative will be responsible in providing fast, quality technical assistance across all our product line via phone, email and live chat. You will use fundamental technical troubleshooting skills to isolate, analyze, and provide resolution to customer issues.
 
 
Requirements
Good Verbal and Written communication skills
Good understanding of Bluetooth and WIFI technology and how to troubleshoot/setup
Basic knowledge about GPS
Tech-savy
Has experience using a CRM tool
Demonstrate proficiency in typing and grammar
Solutions-oriented with good problem-solving skills
Keen to detail
Has good attendance track from previous employer/s
Willingness to cooperate with others and work to the greater good
Confident and can clearly provide instructions to the customers
At least College Level
Willing to work on a shifting schedule (morning shift, mid-shift, night shift and graveyard shift)
Independent and open to new environment/challenges
Must be willing to work in the office
Benefits
Competitive monthly basic salary
Monthly allowance
HMO + Dental
Paid Leave Credits
Company Outings, Activities, Freebies, and others
 
OTHER JOB REQUIREMENTS
Education
High School Diploma
Field of study
Others
Specialization
Customer Service
Customer Service, Technical, GPS, WIFI, Bluetooth