Technical Support EngineerMustard Seed Systems Corporation

Mustard Seed Systems Corporation provides innovative solutions for companies since 1999. The growing company offers a wide range of products and services and one of those is Building Technology Solutions. This includes Auxiliary and Security products such as CCTVs, Fire Detection Alarm Systems, Public Address & Voice Alarm, Door Access, PABX, Power Generators, and the like.
Join us, step up your game and be part of our competitive team!
POSITION: TECHNICAL SUPPORT ENGINEER
ROLES AND RESPONSIBILITIES:
• Should establish a relationship with the client and address the concerns of the clients in a way that is professional and positive.
• Must be accommodating, well-spoken and ensure proper attention in every customer inquiry.
• Perform installation and configuration of hardware/software products.
• Perform troubleshooting and repair of hardware products.
• Prepare daily and weekly reports on repairs.
• Provide technical support to customers.
• Provide timely response for any service issues and requests.
• Must have background in doing preventive maintenance of Fire Detection and Alarm System and other Auxiliary and Security products.
QUALIFICATIONS:
• Applicants must be a graduate of Bachelor of Science in Computer Engineering, BS Electronics and Communications Engineering, BS Information Technology and any related field.
• With at least 1 year of working experience as Service Engineer, Technical Engineer or any related field.
• Innovative, results-oriented, flexible, proactive, systematic, and organized
• Agile, able to multi-task, and has great attention to details
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Can do fieldwork
• Willing to work onsite.
GROW YOUR CAREER WITH US and ENJOY THE FOLLOWING BENEFITS:
• 10 Sick leave *pro-rated upon regularization
• 10 Vacation leave *pro-rated upon the first year of the employee
• FREE HMO *upon regularization
• Communication allowance
• Transportation allowance
• Meal Allowance
• All government-mandated benefits
Company Address: No. 47 ML Building Kamias Road Brgy. Pinyahan Quezon City
Summary of role requirements:
Looking for candidates available to work:
Monday: Morning
Tuesday: Morning
Wednesday: Morning
Thursday: Morning
Friday: Morning
1 year of relevant work experience required for this role
Working rights required for this role
Expected start date for role: 15 February 2024