Technical Support analystRELX
Workplace: Iloilo
Salary: Agreement
Work form: Full time
Posting Date: 11/01/2026
Deadline: 14/08/2022
Job Title: Technical Support Analyst
Responsibilities:
Installation, training and providing technical support to multiple level end users in diverse technical areas
Provides exceptional support and service through highly engaging customer interactions while following corporate policy regarding authentication, data security and record retention
Ability to provide effective customer support through multiple communication channels, inc. chat, email, and telephone.
Strong customer focus including PCs, LANs, WANs, multiple operating systems and multiple packages
Provide technical support for PC software packages, operating systems, NT, shelf and proprietary application software packages
Conducts network configuration, workstation installation, comm server configuration
Assist customers with installation/training of standalone software, product and services ordering, interpretation and site navigation. Provide hardware configuration analysis, diagnostics, troubleshooting and support.
Effectively troubleshoot and resolve web-based applications including browser configuration and internet connectivity.
Qualifications:
Bachelor's degree holder
At least 1 year customer service in technical contact center environment or equivalent training (2 years preferred)
Team Player oriented
Excellent written and verbal communication
Excellent customer service skill
Must be in current role for 1 year
Must not have received any Disciplinary Action within the past 12 months
Must not have any Attendance and Punctuality issues in the past 12 months
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact [Protected Info] or if you are based in the US you may also contact us on 1.855.833.5120.
Please read our
RELX
Responsibilities:
Installation, training and providing technical support to multiple level end users in diverse technical areas
Provides exceptional support and service through highly engaging customer interactions while following corporate policy regarding authentication, data security and record retention
Ability to provide effective customer support through multiple communication channels, inc. chat, email, and telephone.
Strong customer focus including PCs, LANs, WANs, multiple operating systems and multiple packages
Provide technical support for PC software packages, operating systems, NT, shelf and proprietary application software packages
Conducts network configuration, workstation installation, comm server configuration
Assist customers with installation/training of standalone software, product and services ordering, interpretation and site navigation. Provide hardware configuration analysis, diagnostics, troubleshooting and support.
Effectively troubleshoot and resolve web-based applications including browser configuration and internet connectivity.
Qualifications:
Bachelor's degree holder
At least 1 year customer service in technical contact center environment or equivalent training (2 years preferred)
Team Player oriented
Excellent written and verbal communication
Excellent customer service skill
Must be in current role for 1 year
Must not have received any Disciplinary Action within the past 12 months
Must not have any Attendance and Punctuality issues in the past 12 months
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact [Protected Info] or if you are based in the US you may also contact us on 1.855.833.5120.
Please read our
RELX
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Iloilo City, Iloilo
Permanent
Full-time
Permanent
Full-time
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Position Technical Support analyst recruited by the company RELX at Iloilo, Joboko automatically collects the salary of , finds more jobs on Technical Support Analyst or RELX company in the links above