Technical Support analystInfor SEA Pte Ltd

A Day in The Life Typically Includes: * Work alongside developers and other support engineers to perform triage, root cause analysis, debugging and troubleshooting of product issues * Help maintain our knowledge base of best practices, known is A Day in The Life Typically Includes: Work alongside developers and other support engineers to perform triage, root cause analysis, debugging and troubleshooting of product issues Help maintain our knowledge base of best practices, known issues and solutions and extend our support infrastructure by crafting and writing diagnostic tools/scripts Work as part of a dynamic Agile team to develop and deliver our enterprise scheduling solution Collaborate with designers and UI developers to bring the designs to life Learn functional and technical details of the product. Improve software performance, scalability, stability and usability. Technically review and functionally test the work of other team members What You Will Need: Basic Qualifications: Strong technical troubleshooting and problem solving skills 2+ years of Java development experience, including knowledge Spring Framework Experience with web application development: HTML5, CSS, Javascript, JQuery 2+ years of experience in any of these databases: Oracle, Postgres, DB2, MySQL Experience with application servers such as Oracle WebLogic, IBM Web Sphere, JBoss Experience with cloud and hosting infrastructure (Amazon AWS and/or others). Ability to quickly grasp concepts, analyze problems and provide innovative solutions What Will Put You Ahead? Preferred Qualifications: Previous technical dev or support experience in a technical production environment Exposure to: Servlets, Web Services HTML5, CSS, COMPASS, SASS, LESS AJAX, JSON, SOAP, REST Experience with least one of Angular2, AngularJS, React, Node.js Understanding of different OS Memory management strategies, heap structure, and design patterns; Good knowledge of TDD and Unit testing Experience with a Time and Attendance or Scheduling application is a plus.
Monster

Philippines
Permanent
Full-time