Technical services managerJones Lang LaSalle

Technical Services Manager
JLL Work Dynamics
Location: Manila, Philippines
Our client's mission "to organize the world's information and make it universally accessible and useful" has helped it become one of the few companies in the world worth more than one trillion US dollars.
The Asia Pacific region is an important part of our client's success: occupying 75 offices across 13 countries. JLL helps our client achieve its ambitions by delivering the services and supporting the spaces that enable their business to thrive.
What this job involves:
Leading Engineering Services:
This role will manage local and regional initiatives in managed sites in the Philippines (in Manila & Cebu) by driving consistent improvements in implementation and service delivery. You will be responsible for delivering superior Engineering services, overseeing all operations of all building systems, ensuring they run efficiently, safely and cost-effectively. You'll ensure the highest standards are delivered and best practices are implemented consistently. You'll partner with vendors providing your expertise in managing the client environment and Engineering services, with a focus on continuous improvement and risk management.
Responsible for providing outstanding client service, you'll lead, monitor and mentor to effectively control Engineering services activities and has frequent contact with stakeholders requiring zero-downtime to client operations and ensuring all Client assets are maintained based as per JLL and client policies, th
Demonstrate excellent Leadership skills and be a good communicator who is able to quickly grasp stakeholder dynamics and needs in the Account
Lead and help grow the Technical Services Team by being a positive role model
Ensure client infrastructures are resilient and understand the critical MEP systems on site including UPS, generator, fire alarm etc. with an ability to support client security teams and their systems
Responsible to manage 24-Hr emergency alarms on client premise
Must be prepared to manage call-outs and support out of normal working hours where applicable
Work closely with the Site Services Manager and the Team to support smooth daily operations
Prepare and present Monthly Management Reports (MMRs) for Technical Services highlighting each month's progress and achievements to the client.
Support JLL EOS CMO program and timely Incident Management/Reporting
Be diligent and decisive in ambiguous situations.
Carry out ad-hoc surveillance walk throughs to ensure Quality and Safety are promoted at Site consistently.
Manage all building automation systems (BMS, Lighting Control system, BOS)
Manage, supervise and develop a close working relationship with all of the vendors under his/her control to ensure that they fully understand the Client culture and are made to feel part of the team delivering a high quality of service.
Responsible for client premise inspection and safety standards are used to comply with client, JLL and local guidelines
Responsible for managing the building shutdown activities and coordination support to stakeholders
Supporting stakeholders to any request related to facilities
Facilitate the 6-monthly/Annual emergency fire drill
Coordinate special projects as directed by JLL or client
Ensures delivery of PPM in line with agreed timelines and monitors vendors to ensure service delivery in line with KPI/SLAs
Have an innovative and growth mindset
Act as a coach and mentor:
You'll play a key role in managing and actively encouraging an environment that supports teamwork, cooperation, performance excellence and personal success. You'll play the role of coach, motivating and developing team members through regular assessments of service delivery and always seeking to improve where possible.
Prioritizing the facilities needs-always:
You'll be on top of all the mechanical, electrical, plumbing and civil works needed while managing facilities. Likewise, you'll play an essential role in reducing workplace risks by maintaining visibility of engineering system operation, maintenance, routine inspections and scheduled down times maintenance.
You'll stay in close contact with teams & vendors for all facility related issues, ensuring total compliance with all statutory and engineering related processes, procedures and standards. You'll be hands-on in your approach and while able to periodically review logs, checklists and CMMS maintenance schedules.
You'll also oversee and implement cost saving and energy programs, improving efficiency and minimising environmental impact. You'll also work closely with the Site Managers to support smooth daily operations.
Putting critical plans and reports in place:
Planning is a big part of your responsibility. In this role, you'll take charge of planning and managing engineering services budgets and vendor contracts. Your expertise will be essential in planning and developing recommendations and effective inventory management. You'll be performing regular audits and provide support to external audits with a focus on engineering services requirements, risk management and energy management. You'll setting up best practices that promote seamless service delivery to our client. Your analytical skills will also come in handy, as the role requires you to record and report data accurately. Ensures delivery of maintenance activities are in line with agreed timelines and monitors vendors performance to ensure service delivery in line with KPI/SLAs.
Ensure that annual capex & opex budgets are prepared within the required timescales and relevant commentary is provided. Manage overall project dependencies and ensure project deliverables stay on-budget.
Winning our clients trust:
You'll be working with our client and will build strong relationships through your proactivity and engagement. You'll make sure that the client expectations are met, being the go-to person for any engineering services related queries. Generate reports and conduct presentations during client reviews as per the service delivery requirements.
Sound like you? To apply you'll need to be:
Qualification & Experience in Engineering Services:
For this role, a degree or a professional qualification in Mechanical or Electrical Engineering or equivalent is required.
You'll need a minimum of 6 - 8 years experience in engineering in facilities management such as the office and critical environment. This should include a minimum of 3 - 4 years experience in managing the team and contract of works.
You'll need a knowledge of occupational safety requirements, sustainability, and improvement initiatives that may help you land the job.
Experience in smart buildings knowledge is an added advantage.
Experience in managing minor projects will be an advantage.
Well rounded skills:
You'll need to demonstrate your expertise in interacting with multiple stakeholders and team members. Impeccable people skills will be a must have for this role as you'll enjoy working within a diverse and inclusive team. You'll take the time to listen to people in order to apply your expertise and create maximum positive impact. You may need to be available to support 24/7 during an emergency situation. Good knowledge of budget related expertise is expected.
An eye for detail:
Attention to detail combined with high level analytical skills are essential. You'll analyse qualitative and quantitative information and translate this into strategic deliverables.
Great organisational skills:
We operate in a fast paced, high volume environment and you'll need to keep up to speed. To do so you'll have great time management and organisational skills, be good at meeting deadlines and be able to adapt to changing requirements.
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
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Jones Lang LaSalle

Taguig City, Metro Manila
Permanent
Full-time