technical Coordinator, technical Coordinator - custody transition account services (apac)Northern Trust

About Northern Trust
Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With over 130 years of financial experience and nearly 20,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve!
We recognize the value of inclusion and diversity in culture, in thought, and in experience, which is why we are honored to receive the following awards in 2021:
Gender Equality Index Member, Bloomberg
Top Financial & Banking Company, Black EOE Journal, Hispanic Network Magazine, Professional WOMAN'S Magazine
We'd love to learn more about how your interests and experience could be a fit with one of America's best banks and most sustainable companies! Build your career with us and apply today.
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities.
If, because of a medical condition or disability, you need reasonable accommodation for any part of the employment process, please email us at [Protected Info]
Summary:
Under general supervision (but works independently most of the time), the Technical Coordinator-Quality works as part of a large team or multiple locations responsible for ensuring all assignments completed by Analyst, Sr Analyst, Associate Consultant or Consultant are in accordance to policies, procedures and controls and meet service level standards in place. This role is also responsible for delivery of middle office services to Wealth Mgmt & Institutional client servicing teams. The role will also facilitate complex activities required to validate documentation, open & setup new accts, transition assets, implement product solutions & setup global markets.
Works as part of a large team or multiple locations that is responsible for ensuring all new cases are designated to the staff or regional teams.
Provide support as a backup Team Leader
Manage daily operational activities & supervise day-to-day work of team members (but not on a formal management role).
Expected to assist with coaching & development of new hires & provide support on process improvement initiatives.
May carry out complex activities & support quality review/approval process.
Seeks to find flaws as early as possible to prevent an error or minimize the impact to both the client and organization, therefore, must be technically sound in functional area of expertise with a broad knowledge of the downstream operational groups.
Will have constant interaction w/ internal partner groups, external parties & may have direct contact w/ our clients, therefore, solid communication & interpersonal skills required.
Technically versed in functional area of expertise; may serve as SME on projects and/or mentor w/ a focus on coaching & development of new hires.
Qualifications
4 to 5 years of relevant Industry experience
Familiarity w/ functional process, downstream operational groups & risk associated w/ client events/cases essential in order to assess & delegate work
Detailed oriented and ability to articulate inaccuracies to the staff and management are essential skills in order to prevent rec and mitigate risk.
Ability to multitask & problem solving skills are essential to maintain various client events, ensuring accurate & timely completion.
Analytical/Logical Thinking, Client Interfacing, Critical Thinking, Decision Making, Industry Knowledge, Project Management, Risk Management, Technical Knowledge
Internal candidates must meet IJP eligibility requirements of Northern Trust
Additional Information
Northern Trust

Manila City, Metro Manila
Permanent
Full-time