Tech SupportMetacom Solutions, Inc.

Benefits<\/strong>:<\/p>
. Health insurance coverage<\/p>
. Retirement savings plan<\/p>
. Paid time off and holiday benefits<\/p>
. Ongoing training and professional development opportunities<\/p>
. Friendly and collaborative work environment<\/p>
<\/p>
Work Setup:<\/strong><\/p>
. Onsite Setup<\/p>
. Shifting Schedule<\/p>
<\/p>
Location<\/strong>:<\/p>
. Mandaluyong<\/p>
<\/p>
Qualifications<\/strong>:<\/p>
. Must have at least 3 months of BPO experience<\/p>
. Excellent in English verbal and written communication skills<\/p>
. College Graduate of IT or any Related Course with IT Related Experience<\/p>
. Strong customer service and problem-solving skills<\/p>
. Ability to remain calm and professional in challenging situations<\/p>
. Strong multitasking and time management abilities<\/p>
. Availability to work flexible schedules, including evenings, weekends, and holidays, if required<\/p>
<\/p>
APPLY NOW!<\/strong><\/p><\/div>","jobSearchData":{"filter
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Technical Support Representatives - for Cable, Internet, and Phone <\/b>Salary Range: PHP: 15000 - PHP16850\/month
Location: Davao City
As a Technical Support Representative, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brands.
Your day-to-day in a nutshell
Answering incoming calls from customers
Resolving customer inquiries\/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilising various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner
Qualifications<\/b>:
Must be 18 years of age and above <\/li>
At least high school graduate with a diploma\/certificate <\/li>
Must NOT be a student\/enrolled and should have NO plans in pursuing their studies <\/li>
Willing to work full-time and in a shifting schedule (No Part-time) <\/li>
Average to excellent English communication skills <\/li>
Computer literate and with good web navigation skills <\/li>
Available to start ASAP <\/li><\/ul>
Here's what's in store for YOU!
Paid training
Competitive salary
Monthly performance incentives
Benefits after six (6) months
Vacation entitlement upon hire
Career pathing and advancement opportunities
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Salary Package: PHP 15,000 - PHP 16,850\/month
Location: Cagayan de Oro
As a Technical Support, you are responsible for answering and resolving product
technical support questions received from customers. Assist customers with
remote installation of new or replacement products such as tv box, internet
modem, phone lines, etc.
Qualifications:
Applicant must be at least 18 years of age and above.
Applicant is a high school graduate (old curriculum)\/senior high school graduate (new curriculum)
Above Average English communication skills
Good computer navigational skills on multiple systems
Typing speed of 25 - 30 WPM
Here's what's in store for YOU!
Paid training.
Competitive salary
Monthly performance incentives
HMO Benefits
Vacation entitlement upon hire
Career pathing and advancement opportunities
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We help the world run better<\/b><\/span><\/span><\/p>
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.
We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! <\/span><\/span><\/p>
<\/p>
SAP is seeking a Legal Counsel to work within its field legal organization in the Asia, Pacific & Japan (APJ) region. Based in the Philippines, you will be a part of the APJ legal team and will provide legal expertise for SAP and its business teams, particularly SAP's sales teams, across the APJ region. <\/p>
<\/p>
This includes finalizing legal aspects of precontractual elements of the sales cycle such as non-disclosure \/ confidentiality agreements, preparation and negotiation of the legal aspects of contracts, working with other legal colleagues in the APJ region as part of an integrated team, and carry out legal functions for other business units\/practice areas such as real estate\/facilities, procurement, marketing and communications.<\/p>
<\/p>
Primary responsibilities include working with SAP's Shared Delivery Hub (SDH) and Commercial Finance teams in their drafting of cloud, license, professional services, and related agreements (focusing on the legal aspects), negotiating agreements, drafting more complex legal language to address customer issues, all while working collaboratively with sales professionals, pricing and revenue recognition teams, and others, in a fast-paced environment to help achieve SAP's business growth strategies and objectives within SAP risk tolerances, and in accordance with SAP policies and applicable laws. <\/p>
<\/p>
The successful candidate will also provide legal advice and counselling on a wide variety of matters, including intellectual property, licensing, data privacy, and license compliance matters, employment issues and other ad-hoc legal advisory matters. Experience in the Cloud (software-as-a-service) \/ Technology \/ IT sector is strongly preferred.
Key to your success as a Legal Counsel will be your ability to:<\/b><\/p>
<\/p>
Draft, redline, and negotiate contractual terms with customers, including cloud, software licensing, professional services agreements, data processing agreements, etc. for SAP's Cloud, Software, and Professional Services business.<\/li>
Work closely with the Internal Sales, Pricing, and Revenue Recognition teams during the drafting and negotiation process.<\/li>
Assist the commercial and sales teams with legal escalations relating to the transactions you are working on.<\/li>
Help achieve SAP's business goals and objectives by serving as a true business partner, balancing legal risks appropriately against the commercial objectives.<\/li>
Identify contractual risks and suggest alternatives that lead to optimal solutions. <\/li>
Work with sales, finance, and operations teams to ensure that contractual terms are compliant with legal, regulatory, and company policies and risk preferences.<\/li>
Integrate legal, business, technical, and practical analysis, into the provision of legal advice.<\/li>
Assist in handling various field and corporate legal matters, including but not limited to non-disclosure\/confidentiality agreements, real estate\/facilities, procurement, marketing, privacy, intellectual property rights, and claims management matters.<\/li><\/ul>
<\/p>
Education and Skills: <\/b><\/p>
<\/p>
Tertiary qualifications in Law from an accredited law school<\/li>
Licensed to practice law in the Philippines (passed the Bar exams in the Philippines).<\/li>
4 years of post-qualification legal experience (gained in either a reputable law firm or in-house legal environment), with contract and transactional law background \/ experience in reviewing, drafting and negotiating commercial and\/or technology contracts.<\/li>
Customer-service mindset, with strong written, communication and interpersonal skills with a high attention to detail.<\/li>
Team player with the ability to work collaboratively across multiple teams and communicate in a timely and responsive manner.<\/li>
Excellent\/Fluent written and oral English language skills.<\/li>
Inquisitive and not afraid to ask questions.<\/li>
You will work under supervision, but you show initiative, are motivated, self-driven and self-organizing.<\/li><\/ul>
<\/p>
<\/span><\/p>
We build breakthroughs together<\/b><\/p>
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together. <\/p>
We win with inclusion<\/b><\/p>
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and\/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [HIDDEN TEXT]
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the . Specific conditions may apply for roles in Vocational Training.<\/p>
EOE AA M\/F\/Vet\/Disability:<\/b><\/p>
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.<\/p>
Requisition ID: 372738 | Work Area: Legal | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.<\/p><\/span><\/div>","title":"Legal Counsel","site
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Apart from ERP software the company also sells database software and technology (particularly its own brands), cloud engineered systems, and enterprise software products, such as human capital management (HCM) software, customer relationship management (CRM) software (also known as customer experience), enterprise performance management (EPM) software, product lifecycle management (PLM) software, supplier relationship management (SRM) software, and supply chain management (SCM) software. ","total
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<\/p>
<\/p>
What We'll Bring:<\/b><\/p>The primary role of this position is to ensure that all dispute concerns raised by TransUnion Members and individual consumers are attended to within the accepted TAT.
The successful candidate will make sure that the end-to-end process of dispute resolution are carried out following the appropriate compliance requirements. The activities include, but not limited to, logging and tracking of incoming dispute concerns, investigation, processing of correction, sending communications to relevant parties to provide updates of the status, and creation of reports.
<\/p>
<\/p>
What You'll Bring:<\/b><\/p>
How you'll contribute<\/span><\/b><\/p>
.<\/span><\/span>
Acknowledge and log disputes in a timely manner<\/span><\/p>
.<\/span><\/span>
Analyze, investigate, and provide resolution to TU Members and individual consumers who raised the dispute<\/span><\/p>
.<\/span><\/span>
Coordinate and make the necessary follow-ups with the relevant parties<\/span><\/p>
.<\/span><\/span>
Provide updates on the status of each dispute via email or a call<\/span><\/p>
.<\/span><\/span>
Update tracker daily, making sure all information is correct<\/span><\/p>
.<\/span><\/span>
Know when to escalate issues, and ensure that escalated cases are treated with urgency\/high priority<\/span><\/p>
.<\/span><\/span>
Provide feedback on the efficiency of the current process<\/span><\/p>
.<\/span><\/span>
Work with the members and internal dispute team to accurately and timely resolve disputes <\/span><\/p>
<\/p>
About You<\/span><\/b><\/p>
.<\/span><\/span>
Good attention to details<\/span><\/p>
.<\/span><\/span>
Hardworking and patient<\/span><\/p>
.<\/span><\/span>
No attendance issues<\/span><\/p>
.<\/span><\/span>
Amenable to working onsite in our Ayala, Makati office (minimum of 2x a week)<\/span><\/p>
.<\/span><\/span>
Organized and very keen to details<\/span><\/p>
.<\/span><\/span>
Demonstrates reliability and integrity especially when handling privileged and confidential information<\/span><\/p>
.<\/span><\/span>
Takes responsibility and accountability for actions, whether good or bad<\/span><\/p>
.<\/span><\/span>
Excellent command of the English language, both verbal and written<\/span><\/p>
.<\/span><\/span>
Ability to stay calm and collected even when customers are upset<\/span><\/p>
.<\/span><\/span>
Maintains a warm and approachable demeanor, empathetic, and professional attitude towards customers and colleagues at all times<\/span><\/p>
.<\/span><\/span>
Good collaborator and team player <\/span><\/p>
<\/p>
What you'll bring<\/span><\/b><\/p>
The duties and responsibilities described above are the essential functions of the job. The qualifications below are representative of the knowledge, skills, and\/or abilities required. <\/span><\/p>
.<\/span><\/span>
Graduate of any four-year course<\/span><\/p>
.<\/span><\/span>
Minimum of 2 years work experience in Customer Service is required<\/span><\/p>
.<\/span><\/span>
MS Excel proficiency is an advantage\/preference<\/span><\/p>
<\/p>
<\/p>
<\/p>
Impact You'll Make:<\/b><\/p>
How you'll contribute<\/span><\/b><\/p>
.<\/span><\/span>
Acknowledge and log disputes in a timely manner<\/span><\/p>
.<\/span><\/span>
Analyze, investigate, and provide resolution to TU Members and individual consumers who raised the dispute<\/span><\/p>
.<\/span><\/span>
Coordinate and make the necessary follow-ups with the relevant parties<\/span><\/p>
.<\/span><\/span>
Provide updates on the status of each dispute via email or a call<\/span><\/p>
.<\/span><\/span>
Update tracker daily, making sure all information is correct<\/span><\/p>
.<\/span><\/span>
Know when to escalate issues, and ensure that escalated cases are treated with urgency\/high priority<\/span><\/p>
.<\/span><\/span>
Provide feedback on the efficiency of the current process<\/span><\/p>
.<\/span><\/span>
Work with the members and internal dispute team to accurately and timely resolve disputes <\/span><\/p>
<\/p>
About You<\/span><\/b><\/p>
.<\/span><\/span>
Good attention to details<\/span><\/p>
.<\/span><\/span>
Hardworking and patient<\/span><\/p>
.<\/span><\/span>
No attendance issues<\/span><\/p>
.<\/span><\/span>
Amenable to working onsite in our Ayala, Makati office (minimum of 2x a week)<\/span><\/p>
.<\/span><\/span>
Organized and very keen to details<\/span><\/p>
.<\/span><\/span>
Demonstrates reliability and integrity especially when handling privileged and confidential information<\/span><\/p>
.<\/span><\/span>
Takes responsibility and accountability for actions, whether good or bad<\/span><\/p>
.<\/span><\/span>
Excellent command of the English language, both verbal and written<\/span><\/p>
.<\/span><\/span>
Ability to stay calm and collected even when customers are upset<\/span><\/p>
.<\/span><\/span>
Maintains a warm and approachable demeanor, empathetic, and professional attitude towards customers and colleagues at all times<\/span><\/p>
.<\/span><\/span>
Good collaborator and team player <\/span><\/p>
<\/p>
What you'll bring<\/span><\/b><\/p>
The duties and responsibilities described above are the essential functions of the job. The qualifications below are representative of the knowledge, skills, and\/or abilities required. <\/span><\/p>
.<\/span><\/span>
Graduate of any four-year course<\/span><\/p>
.<\/span><\/span>
Minimum of 2 years work experience in Customer Service is required<\/span><\/p>
.<\/span><\/span>
MS Excel proficiency is an advantage\/preference<\/span><\/p>
<\/p>
<\/p>
<\/p>
TransUnion Job Title<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>
<\/p>
<\/p>Rep I, Customer Support Operations<\/div>","title":"Dispute Representative","site
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Through our acquisitions and technology investments we have developed innovative solutions that extend beyond our strong foundation in core credit into areas such as marketing, fraud, risk and advanced analytics. As a result, consumers and businesses can transact with confidence and achieve great things. We call this Information for
Good® - and it leads to economic opportunity, great experiences and personal empowerment for millions of people around the world. ","total
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<\/p>
Work Your Magic with us! <\/span><\/span><\/p>
Ready to explore, break barriers, and discover more We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics.
Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. <\/span><\/span><\/p>
<\/p>