team Manager - travel programSutherland

Company DescriptionAbout Sutherland:Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as a service" model.For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.SutherlandUnlocking digital performance. Delivering measurable resultsJob DescriptionManagers in this role get to:Impact the Bottom Line: Drive the performance of a team of Consultants, meeting and exceeding all KPI targets.Strengthen Relationships: Manage attrition, shrinkage, and other critical metrics of the team.Influence the Lives of Others: Coach and mentor Consultants, providing feedback and performance management.Keep Management Updated: Inform leadership on the latest trends of end-user customers and provide feedback to Ops Managers.Define Sutherland's Reputation: Drive organizational initiatives within the team from time to time.QualificationsOur most successful candidates will have:
Be able to work in MS Office
Be able to work in a fast-paced environment
Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player
Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
Additional InformationInternal Requierments:
at least 18 months tenure
FY25 PDP of 4: Exceeds Expectations or 5: Outstanding
Cleared HR DA
completed TMU Essentials course
Sutherland

Pili, Camarines Sur
Permanent
Full-time