team coordinator - Work From Home - dayshift (15k)FiltaGlobal

Work from Home / Office / Hybrid - whatever suits you!
Laptop + Internet Allowance + HMO & 1 dependent from 1st month
This job is open for fresh graduates and the offer will be Php 15,000/month.
About Us
At Filta, we're all about finding the best talent in the Philippines and pairing them with the best businesses in Australia, New Zealand, the United States, Canada, and the United Kingdom.
Specialising in eCommerce and Digital Marketing, we are building a reputation as a place where great people can work within a supportive environment and gain international market exposure with businesses doing amazing things in the international market.
If you haven't yet, go check us out - filtaglobal.com and facebook.com/filtaglobal - to see what we are about.
Our Employee Benefits and Perks
Laptop + Internet Allowance
HMO for yourself (with Covid Insurance coverage) and one dependent within the first month.
20 combined SL/VLs per year accrued from day one (you will have 10 accrued once you pass regularisation).
Doona Day is an additional 1 day of leave every year - no questions asked.
Additional 1 birthday leave after regularisation.
Birthday cake on your birthday.
Monthly Company Paid Social Club.
Work Anniversary Gifts
Year-end party with dinner and with prizes - in 2022 the main prize is a Trip for 2 to Boracay!
Opportunity to be nominated for our quarterly award - the annual winner will receive a MAC laptop for their personal use.
Online courses for professional and personal development (with a certificate of completion).
About the Role
As a Community Request Coordinator, you will ensure that all tickets created in the system will be done in the agreed service level of agreement to ensure that the team is providing the ultimate experience.
Here are some things you'll learn along the way:
Monitoring of all tickets created by either the internal or client team on ClickUp.
Deciding who will be the ticket owner of each task created in the system and tagging them on the assigned task.
Auditing the system to see who you need to follow up on the pending task and ensuring that tasks or events are carried out successfully by working with all relevant role-players to bring together resources, information, and services.
Creating daily summary reports showing the progress of each ticket and sending it to the team lead.
Helping with ad hoc requests from the team.
Ready to Join us?
As this is an urgent requirement, if you want to fast-track your application, complete your application online and connect with the hiring manager, Ires on LinkedIn at and answer the below question.
Here is a quick question for you: What steps do you usually take to make an important decision?
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FiltaGlobal

Philippines
₱15,000 per month
Permanent
Full-time