talent Management specialistJapan Tobacco International

We're JTI, Japan Tobacco International, and we believe in freedom.
We think that the possibilities are limitless when you're free to choose. We've spent the last 20 years innovating and creating new and better products for our consumers to choose from. It's how we've grown to be present in 130 countries, and how we've grown from 40 to 4,000+ employees in the Philippines since 2009.
But our business isn't just business, our business is our people. Their talent. Their potential. We believe that when they're free to be themselves, to grow, travel and develop, amazing things can happen for our business. That's why our employees, from around the world, choose to be a part of JTI. It's why 9 out of 10 would recommend us to a friend, and why we've been recognized as INVESTORS IN PEOPLE in the Philippines.
It's the perfect moment for you to #JoinTheIdea. We're opening our Global Business Service center in the heart of BGC Manila and looking for more than 300 bright minds to join a global multinational with an exciting start-up vibe.
TALENT MANAGEMENT SPECIALIST
WHAT IS THIS POSITION ABOUT?
As the Talent Management Specialist, you will ensure efficient delivery of services to all stakeholders (entites, regions, employees) in line with agreed Service Level Targets. You are responsible for providing quality and timely end-to-end service addressing employee needs across all P&C areas in accordance with Standard Operating Procedures (SOPs), namely:
maintaining data in all system within the GBS scope
preparing documents and certifications
preparing reports
supporting communication within defined procedures
supports and promotes my JTI deployment
liaises with the market to make sure GBS processes reflect current GBS process and;
updates SOPs to accommodate system and process changes
WHAT WILL YOU DO?
You are expected to..
1) Ensure efficient delivery of Talent Management and Learning and services to all stakeholders (Entites, Regions, HQ, JTI employees) in line with agreed Service Level Agreements including:
Performance and Talent Review (timely completion and quality of reviews)
Training programs (employee nomination, enrollment and completion follow-up)
Mentoring program (nomination, Mentor /Mentee matching, communication, etc..)
Assessment administration in accordance with Global Assessment Portfolio
Managing accesses and analysing utilisation of JTI Global Digital Learning platforms (Rosetta Stone, LinkedIn Learning, edX, Gartner, etc.)
Mantaining local Learning Catalogues in Success Factors, such as employee enrollment and sessions follow up in the system and;
Address TM and L&D related queries, act as internal TM and L&D advisor within their area of responsibility.
2) SOPs and related Documents Updates:
Update the related working documents and procedures if case of changes (e.g. update the service catalogue if the service becomes obsolete or a new service is added)
Create training document and provide input to on-line learning modules, knowledgebase articles, one pagers, etc.
3) MyJTI support:
Provide advisory support to JTI community on how MyJTI should be used, and what is the most appropriate and efficient way to request necessary services from GBS
Capture user feedback and address it to MyJTI power users for further system improvements
WHO ARE WE LOOKING FOR?
University degree holder (BS/MS)
2- 3 years experience in a multinational organization in a similar role, preferrably with hands on experience in Success Factors and/or Mentorcliq
Experience in the area of learning and development is a plus
Fluent written and spoken English. Other languages would be an asset
Profound knowlege of JTI Talent Management process and Learning & Development needs
Strong knowledge of Success Factors (Talent Management and Learning and Development modules)
Advanced MS Excel skills
Strong Customer Service Mindset; understanding cross-cultural sensitivity
Lean / 6-Sigma methodology knowledge is a plu
Excellent team player, open minded and flexible
BS related certification is a plus (Certified GBS Professionals Program, etc.)
WHAT'S IN IT FOR YOU?
Be covered with medical insurance upon hiring, with dependent coverage and medicine allowance
Receive cash allowances such as meal and transport allowance
Flexible working arrangements
Have access to over 200 company training
Be part of a truly international and diverse company with over 40,000 employees in 130 countries.
Experience the culture of an Investors in People certified company
Find out why 9 out of 10 employees recommend us to a friend.
Understand why 9 out of 10 employees say they feel free to be themselves.
Japan Tobacco International

Taguig City, Metro Manila
Permanent
Full-time