System EngineerJIMAC INC.

Duties & Responsibilities:
Management of System
Ensure that all System component are properly following client's requirement
Conducts training and collaboration with Field system engineer in the commissioning process
Overseeing the actual testing and dry run of the system implementation
Provides technical direction to Field system engineer when necessary
Implementation/Staging
Monitors Implementation/Staging process
Evaluates and recommends improvement of protocols or SOP in performing actual implementation and conducting training with the end-user
Support
Assist the Client and provides onsite support whenever necessary and collaborate with immediate superior other possible solutions on encountered issues
Testing & Documentation
Review and analyse the required documents and client's business processes
Performs testing, creation of test cases and other quality assurance procedure and necessary documentation
Qualification:
Graduate of Bachelor's Degree in Computer Science, Computer Engineering, Information Technology or equivalent
3-5 years of work experience in the related field is required
Highly Skilled and has expertise in System and Hardware Implementation
Proficient in executing the end to end process of commissioning and implementation of system; providing onsite and remote client assistance
Excellent in communication and presentation skills
Highly skilled in inter-personal engagement
Well-oriented in all facets of customer care services