System Administrator - level 2/level 3 support, ms 365Beepo, Inc.
Salary: Agreement
Work form: Full time
Posting Date: 07/11/2025
Deadline: 21/11/2021
Description
Beepo is a Probe Group company, a full service Australian owned outsourcing company, with a team of 15,000 across 6 countries - the largest and most diverse Australian owned customer experience outsourcing provider.
Our Beepo office is located in Clark, Pampanga. We provide exceptional workforce support to clients all over the world. Our primary focus is to help businesses grow sustainably with the help of fantastic Philippine talent.
You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to grow your career quickly.
Duties and Responsibilities:
• Providing customer-focused IT solutions and advice via email and phone
• Taking ownership of technical issues and working through with the client to find a resolution
• Recording all client communication within the ticketing system
• Ensure that communication is maintained throughout the resolution process
• Self-management of support tickets ensuring all open requests are resolved as quickly as possible
• Participating in project work such as cloud migrations, server installations, and network audits
• Development of internal documentation and knowledge base articles
Qualifications and Experience:
• At least 3 years of experience in Level 2/3 Support for over 100 endpoints
• Experience in System and Network Administration
• Experience configuring and supporting Microsoft 365 Cloud and on-premise server environments
• Professional level of written and verbal communication skills
• Quick learner and adaptable
• Attention to detail and resourcefulness
• Confident and can communicate clearly internally with the team and the Clients
• Can think outside the box and has the initiative
• Someone who is a team player
• Knowledge in Cloud-based technologies such as AWS/Azure would be an advantage
• Knowledge in virtualisation technologies is a plus
• Experience supporting business networks including routers, switches, wireless access points and printers would be nice to have
• Understanding of domain, email and web hosting configurations
• Prior experience working with a Managed Service Provider is considered desirable
• Ideally with experience working within an ITIL Framework
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 3
Language(s): English
Availability for travel: No
Availability for change of residence: No
People with disabilities: Yes
Beepo is a Probe Group company, a full service Australian owned outsourcing company, with a team of 15,000 across 6 countries - the largest and most diverse Australian owned customer experience outsourcing provider.
Our Beepo office is located in Clark, Pampanga. We provide exceptional workforce support to clients all over the world. Our primary focus is to help businesses grow sustainably with the help of fantastic Philippine talent.
You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to grow your career quickly.
Duties and Responsibilities:
• Providing customer-focused IT solutions and advice via email and phone
• Taking ownership of technical issues and working through with the client to find a resolution
• Recording all client communication within the ticketing system
• Ensure that communication is maintained throughout the resolution process
• Self-management of support tickets ensuring all open requests are resolved as quickly as possible
• Participating in project work such as cloud migrations, server installations, and network audits
• Development of internal documentation and knowledge base articles
Qualifications and Experience:
• At least 3 years of experience in Level 2/3 Support for over 100 endpoints
• Experience in System and Network Administration
• Experience configuring and supporting Microsoft 365 Cloud and on-premise server environments
• Professional level of written and verbal communication skills
• Quick learner and adaptable
• Attention to detail and resourcefulness
• Confident and can communicate clearly internally with the team and the Clients
• Can think outside the box and has the initiative
• Someone who is a team player
• Knowledge in Cloud-based technologies such as AWS/Azure would be an advantage
• Knowledge in virtualisation technologies is a plus
• Experience supporting business networks including routers, switches, wireless access points and printers would be nice to have
• Understanding of domain, email and web hosting configurations
• Prior experience working with a Managed Service Provider is considered desirable
• Ideally with experience working within an ITIL Framework
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 3
Language(s): English
Availability for travel: No
Availability for change of residence: No
People with disabilities: Yes
Other Info
Pampanga, Central Luzon · 6 minutes ago
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Beepo, Inc.
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Beepo, Inc. jobs
Pampanga, Central Luzon · 15 September (updated)
Position System Administrator - level 2/level 3 support, ms 365 recruited by the company Beepo, Inc. at , Joboko automatically collects the salary of , finds more jobs on System Administrator - Level 2/Level 3 Support, MS 365 or Beepo, Inc. company in the links above