Define and organize the support process (L1/L2)
Set up rules of communication and work
Review used tools
Manage the support team
Help solving escalations and difficult problems
Qualifications:
Bachelor's degree holder
At least 4 years of experience as a Support Manager
Experience in Zendesk application is required
Must have experience working in a banking industry
With strong personality
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Position Support manager (zendesk experience) - banking industry recruited by the company Taguig at , Joboko automatically collects the salary of , finds more jobs on Support Manager (Zendesk experience) - Banking industry or Taguig company in the links above
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