Job Description
The Supplier Manager is part of the Global Customer Outsourced Services team and the role reports directly to the Director of Customer Outsourced Services.
It delivers Supplier Management related activities, relationships, contracts, governance processes, communications and reporting across multiple countries and time zones.
Responsibilities:
Conduct regular performance and governance reviews with appointed Suppliers.
Making sure that suppliers meet contractual obligations and deliver the required level of service.
Hold Suppliers accountable for adhering to Service Level Agreements / Key Performance Indicators / Critical Performance Measures etc.
Supervise and report on a range of areas including spend, Supplier performance, resource utilization and Service Unit consumption etc.
Work alongside team members to ensure that third party invoices are reconciled on a timely basis and ensure the creation of purchase orders for the accurate services and amounts.
Carry out forecasting activities and ensure that Suppliers have the accurate level of resources available to support LSEG requirements.
Plan and monitor spend with Suppliers on a regular basis ensuring no budget issues and alignment with Finance team.
Provide mentor and training to other members.
Represent wider CIS interests, reviewing and defining new outsourced requirements with internal partners and Suppliers.
Identify and implement continuous improvements and cost reduction initiatives.
Review contractual documents including Change Requests.
Provide support with Logistics related activities.
Deliver projects and carry out ad hoc activities as requested.
It interfaces closely with LSEG's Group Procurement
Skills:
Excellent spoken and written English.
Experienced in Supply Chain Management / Procurement / Vendor Management.
Independent with excellent time management, can answer critical issues and able to work through crisis situations.
Strong reporting, analytical skills, attention to detail and ability to summarize data.
Excellent interpersonal and administrative skills.
Strong communication, influencing, and teamwork skills.
Ability to multi-task and prioritize.
Ability to mentor and train colleagues.
Strong analytical skills and attention to detail
Proficiencies:
Strong business ethics, values, and behaviors.
Dedication to service quality and continuous process improvements.
Can communicate and negotiate with various internal and external partners.
Ability to engage with partners across multiple geographies and work within virtual teams.
Qualifications:
Able to use written and spoken English as the working language
Good expertise in Excel and PowerPoint
Experience of working in a global environment
Financial sector experience - desired
Able to speak Japanese - desired
Procurement or Supplier Management qualifications - desired
Expertise with tools such as Ariba, DocuSign, Service Now and Service Cloud - desired
At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants and employees religious practices and beliefs, as well as any mental health or physical disability needs.
Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
The Supplier Manager is part of the Global Customer Outsourced Services team and the role reports directly to the Director of Customer Outsourced Services.
It delivers Supplier Management related activities, relationships, contracts, governance processes, communications and reporting across multiple countries and time zones.
Responsibilities:
Conduct regular performance and governance reviews with appointed Suppliers.
Making sure that suppliers meet contractual obligations and deliver the required level of service.
Hold Suppliers accountable for adhering to Service Level Agreements / Key Performance Indicators / Critical Performance Measures etc.
Supervise and report on a range of areas including spend, Supplier performance, resource utilization and Service Unit consumption etc.
Work alongside team members to ensure that third party invoices are reconciled on a timely basis and ensure the creation of purchase orders for the accurate services and amounts.
Carry out forecasting activities and ensure that Suppliers have the accurate level of resources available to support LSEG requirements.
Plan and monitor spend with Suppliers on a regular basis ensuring no budget issues and alignment with Finance team.
Provide mentor and training to other members.
Represent wider CIS interests, reviewing and defining new outsourced requirements with internal partners and Suppliers.
Identify and implement continuous improvements and cost reduction initiatives.
Review contractual documents including Change Requests.
Provide support with Logistics related activities.
Deliver projects and carry out ad hoc activities as requested.
It interfaces closely with LSEG's Group Procurement
Skills:
Excellent spoken and written English.
Experienced in Supply Chain Management / Procurement / Vendor Management.
Independent with excellent time management, can answer critical issues and able to work through crisis situations.
Strong reporting, analytical skills, attention to detail and ability to summarize data.
Excellent interpersonal and administrative skills.
Strong communication, influencing, and teamwork skills.
Ability to multi-task and prioritize.
Ability to mentor and train colleagues.
Strong analytical skills and attention to detail
Proficiencies:
Strong business ethics, values, and behaviors.
Dedication to service quality and continuous process improvements.
Can communicate and negotiate with various internal and external partners.
Ability to engage with partners across multiple geographies and work within virtual teams.
Qualifications:
Able to use written and spoken English as the working language
Good expertise in Excel and PowerPoint
Experience of working in a global environment
Financial sector experience - desired
Able to speak Japanese - desired
Procurement or Supplier Management qualifications - desired
Expertise with tools such as Ariba, DocuSign, Service Now and Service Cloud - desired
At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants and employees religious practices and beliefs, as well as any mental health or physical disability needs.
Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
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