supervisor, business Process ImprovementIron Mountain

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you'll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you'll be part of a global workforce that embraces the differences among us. And here, we'll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can't wait to hear about YOU.
Roles & Responsibilities
The Supervisor, Business Process Improvement will be responsible for leading assigned strategic reports and initiatives, which are critical for the company to achieve its business objectives and project management. Provide, support, guidance, feedback and mentoring to direct reports. Be an agent of change and an innovative problem-solver who can generate scalable solutions to business problems with speed, agility, and high quality.
Provide leadership, coordination and oversight across a variety of integrated programs in a consultative nature to manage issues, dependencies and risks. Facilitate the resolution of complex, cross-functional issues utilizing a fact-based, consultative and disciplined approach. Provide value-added expertise in developing new concepts, techniques, and standards across multiple business units and initiatives.
Make recommendations and develop solutions for stakeholders on program management and planning to ensure proper planning and timely implementation of projects. Position requires strong judgment, problem solving and influencing, communication, facilitation and negotiating skills. Ability to influence without direct authority, managing well within 'grey' to help the company figure out the best path forward. Operate cross-functionally at all levels within the organization.
What You Will Do
Responsibilities include the following. However, other duties may be assigned.
Program execution and the ability to translate strategy into execution. Coordinate with key internal and external partners, ensuring all parties are appropriately informed, engaged and driving desired results
Creates Spreadsheets, Dashboards and Decks for reports analysis
Works effectively with minimal guidance throughout all levels of the organization, frequently interfacing with Clients and Senior Management on Program/Project level status, risk, and issues.
Monitor progress and interdependency of multiple projects across business units and initiatives.
Defining resources for project and program implementation.
Identifying and solving project issues effectively and expeditiously.
Ensuring that the execution of all projects in the portfolio is carried out on schedule and on budget.
Planning for program risk and developing strategies for dealing with potential risks as well as mitigating them.
Reviewing the status reports of team members across projects and addressing issues as appropriate.
Detecting and solving project issues when escalated.
What You Will Bring To Our Role
A demonstrated understanding of Project Management Methodology
Strong usage, navigation and understanding of MS tools specifically excel
Good communication, facilitation skills and the ability to motivate
Strong organization, presentation, emotional intelligence, ability to navigate through undefined challenges and a strong customer focus.
Well rounded balance of skills between technical and soft skills
Category: gja_Project/Program Management Group
Iron Mountain

Pasig City, Metro Manila
Permanent
Full-time