Supervisor billing - cebu city, cebuOptum

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm)
Primary Responsibilities:
Create and distribute correspondence to customers (e.g., emails; dunning letters; system-generated letters; invoices) to inform them of needed actions (e.g., reminder of payment due; final demand for payment)
Communicate with external collection vendors to exchange information about actions being taken to collect on accounts
Communicate with and/or prepare reports for internal partners (e.g., client management; controllers) to inform them of next steps regarding outstanding or past due balances -Record correspondence information (e.g., dates; action taken) within relevant collection systems (e.g., PeopleSoft; GetPaid; GPS; Collections Softcall; eClinical Works)
Receive/make phone calls to customers using relevant systems (e.g., auto-dialer systems) to request payment for services -Educate relevant internal and/or external stakeholders (e.g., plan members; physicians; hospital; government agency; pharmaceutical company) regarding plan features, operations, and procedures
Manage delinquency suppressions for external customers to send accurate notifications and correspondence -Communicate (e.g., emails; phone; written correspondence) potential solutions or available services to external customers
Review account information in order to educate external customers regarding outstanding accounts/balances
Gather relevant account information from internal stakeholders (e.g., initiating salesperson; billing person) to gain understanding of customers' obligations
Evaluate account information (e.g., number of invoices; date past due; previous payment history; type of product; different contact; billing addresses) to determine payment issues and possible root causes
Gather/research relevant customer information (e.g., financial situation; press releases; credit report) to identify potential payment
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
Finished at least 2 years in College
At least 4 years Supervisory Experience
Accounts Recievable in Healthcare
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Optum is a drug-free workplace. © 2021 Optum Global Solutions (Philippines) Inc. All rights reserved.
Job Keywords: Supervisor Billing, Assistant Manager, Team Leader, Supervisor, Accounts Receivable, Healthcare, Cebu City, Central Visayas, Cebu
Bossjob

Cebu City, Cebu
Permanent
Full-time