subject matter expert, sales service DeliveryTTEC

Key attributes: Coaching, Time Management, Presentation skills, client interactions, Project Management, QA focused, skill building, tracking and reporting, Product and Services SME
Type of work:
Onsite: All tracking, updates, maintenance upgrades, inventory of client devices
Onsite: Readiness for client visits
Daily call audits on metrics of focus, progress reporting, documentation, OM communication updates, Rep coaching,
Proactive training of new products and services
Promotion Ambassador and tracking
C2 SME
Team huddle presentations
Create, drive and track recognition incentives
Refresher training on products and services
Establish mentor programs
Call Listening
Swag and incentive promotions
Facilitate team competitions, tracking and recognition prizes
Track monthly incentives
TTEC

Pampanga
Permanent
Full-time