sr ENGINEERIntrado

Job Description For this opening we will consider candidates from the following locations: MAKATI CITY, PH |
Essential Duties:
Lead and participate in providing customers with third-tier with technical and application support to ensure maximum productivity and accurate implementation of products according to policies and procedures
Provide assistance to assigned co-workers ensuring adherence to departmental policies and procedures
Proactively oversee the activities involved in quality resolution of problems related to area of responsibility
Provide leadership and direction on assigned technical projects/tasks
Establish and maintain a professional relationship with internal/external customers, team members and department contacts
Define project requirements by meeting with management and end users to gain a thorough understanding of software projects
Provide consultative advice and guidance to project team on Enterprise and individual Business Unit (BU) software capabilities and interactions
Analyze and review functional and performance requirements to support design architecture, providing alternative architectural solutions as necessary
Ensure a thorough understanding of entire application, its usage, technical architecture, and
functionality by project team, end user and management
Continually keep up-to-date on new products, development tools, industry trends, and methodologies for incorporation into software platforms
Participate in activities throughout the entire software development life cycle providing consultative advice and direction to development team
May code program based on system enhancements, modification requests, or new design specifications
Lead and participate in the activities involved in developing a comprehensive and logical test plan for systems using appropriate tools to ensure established standards are utilized
May develop and provide documentation in support of obtaining patents, working with appropriate legal staff to ensure all necessary steps are taken
Requirements:
Application support experience on the following network monitoring software/tools: MICROFOCUS, THOUSAND EYES, SPLUNK
Ability to configure network monitoring tools and Splunk database monitoring
Minimum Qualifications:
Bachelor's degree with major course work in computer science, MIS, or a related field is required. Equivalent work experience in a similar position may be substituted for education requirements.
Typical candidate will have 6-9 years of experience with software engineering, system administration, programming, and/or a related field. Certifications and/or educational experience may count towards experience.
Intrado

Makati City, Metro Manila
Permanent
Full-time