sr. Business systems analystThomson Reuters

Position Overview
The Sr. Business Systems Analyst will manage tasks related to sales and account management applications.
Responsibilities
Complete Salesforce administrative tasks
Execute business validation/user acceptance and regression testing to support systems enhancements and upgrades
Conduct monthly and quarterly SOX Controls
Recommend systems support process improvements to aid in system adoption including adoption reporting and communication to business leaders
Provide level 1 response to systems questions from Sales and Account Management professionals for Glance, Time Trade, and DocuSign applications as well as additional applications in the future
Recommend system enhancements based on experience in the systems and feedback from users including rationally for prioritization
Use data to make recommendations on improvements to processes
Maintain searchable knowledge base
Miscellaneous other duties as assigned
Own and manager SOX Compliance Controls
Requirements
Knowledge of Salesforce basics
Strong logic and troubleshooting skills
Attention to details and accuracy
Ability to communicate effectively in video conference and in telephone conversations
Ability to communicate effectively in writing; including the ability to present information, ideas and strategies in writing in ways that facilitate understanding
Technical writing skills are a plus
Excellent organization and prioritization skills
Bachelor's Degree with 2+ years of technology experience
Able and willing to work on the following timezones: 9am-5pm UK, 7am-6pm Central
Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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Thomson Reuters

Taguig City, Metro Manila
Permanent
Full-time