Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic and the US, as well as from comprehensive Work-from-Home environm Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia's largest outsourcer to the Philippines. We have 15-years' experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence. As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages. RingCentral is the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction-giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. We're a $1.5 billion company that's growing at 30+% annually and we're expanding our Infrastructure and Operations Team to make sure we stay ahead of the competition. RingCentral is looking for a Software QA Engineer to join our dynamic Business Services team to help build and extend our integrations testing stack. QA Specialist/Engineer will be working with heterogeneous frameworks and systems to test and drive SDLC adherence on: Data integration across multiple SaaS platforms. Data transfers across different Domains. API's built to allow internal and external systems to access data on a secure framework. User applications built to standardize data access requests etc. Responsibilities: Analyze business and technical requirements and create Test Plans and Test Cases Execute Scripts & Analyze failures in test execution, record observations and results. Conduct functional-level and end-to-end testing including both GUI and backend tests. Create defects, investigate root cause and recommend solutions to the development teams. Write concise and descriptive bug reports and present test results to other project stakeholders clearly and effectively. Partner with developers and engineers on a fast-paced team to drive the QA efforts, supporting several applications to identify and resolve defects Propose best practices and solutions to resolve engineering problems. Collaborate with other team members, view the big picture and question decisions to evolve the testing process. Must-Have: Excellent Oral, Written, communication & negotiation skills. Strong knowledge of software QA methodologies, tools and processes Ability to work on more than one product delivery cycle at a time. Ability to develop test design specifications, test plans and test cases. Strong Understanding of SOAP/REST and demonstrated experience with web services APIs testing/automation. Ability to establish & maintain relationships with individuals at all levels of the organization. Clear understanding of the product development cycle, technical requirements. Qualifications: BS or MS IT or equivalent experience. At least 4 years of experience in technical quality assurance and/or software development Proven work experience in software quality assurance Nice-To-Have: Experience in writing and maintaining Automation Scripts is a plus using (but not limited to) Selenium, Java, Javascript, Postman, Jenkins, and SQL. Experience with performance and/or security testing is a plus. Nice to have Knowledge on Sales Force, NetSuite, Workday and Integrations platforms Knowledge of Continuous Improvement / DevOps principles Self-Starter with positive attitude & Quick learner with minimal Supervision. What we offer: We offer all the work/life benefits you could ever want, (and none of the micromanagement.) Flexible work arrangement (Hybrid Setup) Comprehensive HMO package (medical and dental) Personal Time Off Leaves Quarterly Performance Bonus Employee Assistance and Wellness Programs To know more about the Acquire-RingCentral Manila collaboration, you may visit By completing your application for this role, you: Agreed that the information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities Have read and agreed to our
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