Software EngineerAmdocs

Software Engineer
Job ID: 123843
Required Travel :Minimal
Managerial - No
Location: :Philippines- Manila (Amdocs Site)
Who are we?
If you're a smartphone user then you are part of an ever more connected and digital world. At Amdocs, we are leading the digital revolution into the future. From virtualized telecommunications networks, Big Data and Internet of Things to mobile financial services, billing and operational support systems, we are continually evolving our business to help you become more connected. We make sure that when you watch a video on YouTube, message friends on Snapchat or send your images on Instagram, you get great service anytime, anywhere, and on any device. We are at the heart of the telecommunications industry working with giants such as AT&T, Vodafone, Telstra and Telefonica, helping them create an amazing new world for you where technology is being used in amazing new ways every single day.
In one sentence
Application Development, Support, and Maintenance [Intermediate]
What will your job look like?
Develops, customizes, or configures applications or modules using one or more programming languages
Provides technical expertise on L1/L2 support for production issues
Conducts troubleshooting/investigation for issues/problems
Coordinates on issues impacting SLA or service availability
Improves processes to streamline production operations
Participates in consultation on Projects execution
Facilitates resolution of raised incidents or production issues
Collaborates with SLM for problem investigation
Documents incident resolution and steps taken to resolve incidents (monitoring reports)
Resolution of incidents for managed systems within SLA
Improvement / enhancement of scripts or service operations
Incident Report (IR) documentation and monitoring reports
Conducts tests and execution of production fixes
All you need is...
Graduate of Bachelor's Degree in Computer Science/ IT-related courses
1-3 years work experience preferably with IT
Basic experience in 24/7 support
Develops, customizes, or configures applications or modules using one or more programming languages such as:
RDBMS
Oracle PL/SQL
Scripting
Experience using UNIX, Apache/Tomcat
Amenable for 24/7 support
Why you will love this job:
You will be challenged to provide production support
You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth.
reasons to work for amdocs
Join a leading global software and services provider championing creativity and technology to build a better connected world
Touch the lives of over 3 billion people by enabling connectivity, stimulating commerce and economic growth, and inspiring people through the power of entertainment
Work for a company that serves the world's largest communications and media companies, including AT&T, Orange, Sky, T-Mobile, and Vodafone
Be part of a company that engages in relationships with over 600+ leading film studios, TV networks and producers like Disney, Warner Bros and Sony
Help drive partnerships with some of the world's largest tech companies, including Amazon, IBM, Google and Microsoft to take the industry to the cloud
Immerse yourself in one of the largest end-to-end DevOps departments in our industry
Join a diverse and inclusive work environment, advancing the communities in which we work while creating sustainable products and services
Grow with a global leader with opportunities to develop, learn and upskill yourself
Amdocs AWARDS
Perks And Benefits
Treat yourself with generous holidays gifts from Amdocs
Access tons of complementary learning and upskilling programs to stay on top of what's new in your field
Enjoy our generous paid parental leave policy
Enjoy a wide range of fun company activities for you and your family
Secure your and your family's future with Life and Disability insurance
Take paid time off to volunteer for the causes that you're passionate about
Explore internal mobility opportunities. Experience different roles within Amdocs
Stay grounded with wellbeing and mediation courses, lectures and self-development tools
Amdocs

Manila City, Metro Manila
Permanent
Full-time