site reliability Engineer / sreING

Title: Site Reliability Engineer
Overview:
At ING, Site Reliability Engineers (SRE) seek to constantly improve the availability, reliability and performance of our production systems and services. By design our SREs are focused on engineering and automation. An SRE is expected to be extremely proficient in Coding.
In order to achieve highly available, highly reliable and performance efficient production systems an SRE is given a very broad mandate and authority to operate. SRE responsibilities cover:
1. Monitoring & Troubleshooting
a. Monitoring the performance of our production systems using a host of monitoring tools
b. Proactively identifying and troubleshooting issues such as software bugs, misconfigurations, performance bottlenecks and coordinating the fix of those issues
2. Availability & Reliability
a. Increasing availability and reliability of our production systems
b. Coordinating Chaos Testing
3. Capacity Planning
a. Coordinating capacity assessment and capacity planning with IT Engineering and IT Architecture
4. Technical Risk and Health Assessment
a. Constantly running technical state health assessments on production infrastructure and systems to identify CIs deviating from baseline
5. Service Level Management
a. Actively monitoring SLAs and ensuring that services perform within promised SLAs
b. Holding IT Engineering, Security and Architecture accountable for the remediation of any SLA degradation
6. IT Key Controls
a. Ensuring that IT is 'in CONTROL' by holding IT groups accountable for adherence
b. Collating and providing necessary evidence to Auditors for these controls
7. Runners, Automation & Tooling
a. Architecting, creating and automatically managing an army of 'runners or bots' that fully automate tasks across infrastructure and applications - e.g. extracting production data, generating production reports, trigger event responses etc.
b. Identifying and automating manual operational tasks
c. Building and integrating tools that will assist in improving system availability, reliability and performance
8. Incident & Problem Management
a. Coordinating incident management and service restoration.
b. SREs are part of the on-call team of engineers that support production systems.
c. Work with BizDevOps squads on post mortems & assist in identifying and fixing reliability issues
9. Disaster Recovery (DR) & Business Continuity Planning (BCP)
a. Plan and Manage Disaster Recovery (DR) Runbook and DR testing
10. Production Reporting
a. Gather relevant data and provide accurate production reporting for availability, reliability, performance and capacity.
11. Service Request Management
a. A small part of the job requires coordinating response to the occasional service request from our business partners. For e.g. if a business unit requests restore of a particular backup
If you are good at:
Systems administration
RHEL Linux
Virtualisation
VMWare
Cloud Concepts, Platforms, Technologies & Tools
OpenShift
Containers & Orchestration - Docker & Kubernetes
Web/App Servers
NGINX, JBoss etc.
CICD
Git, Jenkins, Ansible, etc.
Scripting
Bash, Go, Python etc.
Programming Languages
Java
Databases
SQL server administration
Ability to write complex queries
Logging & Analytics
o ELK
Networking
Load Balancing - F5, HA Proxy
Firewalls
Monitoring
Prometheus, Grafana, DataDog, StatusPage etc.
If you are:
Enthusiastic, curious and self-driven on improving system reliability, availability and performance.
Analyze trends to pro-actively prevent incidents, understand and capture key data from log.
Understand traffic flows and key dependencies between services.
Strong sense of ownership of problems.
Solve complex problems while remaining cool under pressure.
Effective collaboration and communication skills.
If you'd like to work with:
IT Engineering Team
Experts from Europe
ING

Taguig City, Metro Manila
Permanent
Full-time