service manager - Housekeeping (public area & laundry)Shangri-La Hotels & Resorts

Makati Shangri-La, Manila
Makati Shangri-La is a deluxe hotel located at the center of Manila's financial and commercial district, only minutes away from the international airport. The hotel offers spacious guestrooms and suites, the exclusive Horizon Club, world-class restaurants and bars, top-of-the-line recreational facilities, complimentary broadband and Wi-Fi Internet access, and premiere function rooms.
We are hiring for a Service Manager - Housekeeping (Public Area & Laundry).
As a Service Manager - Housekeeping (Public Area & Laundry), we rely you to:
Ensure smooth operation on a daily basis
Maintain a high performing team
Supervise the team in the maintenance of guest rooms and replenish room supplies
Ensure quality assurance standards are met at all times
Ensure the quality of service delivered is compliant with hotel guidelines and policies
Adhere to Shangri-La room standards policy
Maintain the public and general areas
Report any maintenance-related issue to the Engineering Department
We are looking for someone who:
Takes pride in being a hotelier
Enjoys interacting with people
Fully understands room operations
Communicates with fluency in English (and local language)
Must be detail-focused and guest-oriented
Has strong interpersonal skills
Enjoys problem solving with a can-do attitude
Enjoys being challenged
If you are the right person, what are you waiting for? Click the apply button now!
Shangri-La Hotels & Resorts

Manila City, Metro Manila
Permanent
Full-time