Service Desk Support Level 2STAFF DOMAIN INC.

Location : Pasig Ortigas CTR-PO Box# 1000 to 1099 (1650) -
Salary : 60000 - 75000
Type : Permanent
Main Industry :
Job ID : 103930211
Employer : STAFF DOMAIN INC.
Posted On : 25 September 2020 25/10/2020
About Staff Domain
Staff Domain connects the best local talent with leading progressive businesses from all around the world. We believe great IT professionals need a great environment to enjoy and thrive in. We have a State-of-the-art office facility in Pasig City, Manila to ensure you can enjoy and be productive when working.
Our fun and supportive culture underpins our strong focus on learning and development. We work hard to ensure that you receive a strong induction and an learning and development programs customised to propel you towards your long term career goals. That can include courses that help you attain specific technical skills or a program that develops you as a team leader.
Join us and enjoy:
-Great HMO for you and 1
dependent from day on
-Life insurance from your first day
-Market leading salary
-Attendance bonuses
-Health and fitness programs
-Regular social activities that can be enjoyed from home
Job Summary:
The Service Desk Support will provide unsurpassed Level 2 support, including but not limited to solving issues like username and passwords, installation, reinstallation, and uninstallation, maintaining data integrity of company systems, and ensuring accurate recording of service tickets. An integral part in being successful in this role would be establishing
a trusted working relationship with peers throughout the company and proactively manage internal/external expectations by keeping lines of communication open.
We will be happy to support and highly encourage you to achieve and maintain relevant
technical certifications on products and solutions outlined by the management. This role will be reporting physically to our Pasig office. It will be following non-office hours schedule and will be on Weekdays off.
Requirements
Applicants must have:
-A minimum of 1 solid year of experience in a similar role within Australian MSP environment
-Keen understanding of troubleshooting Windows server and Windows domain environments
Successful applicants will be those who have the following skills or experience:
-Experience and knowledge of operating systems (both client or server)
-Knowledge of visualization
-Networking/infrastructure skills
(TCP/IP, DNS, DHCP)
-Experience and knowledge of HyperV or VMWare
The following experience will be highly regarded:
-Experience with Autotask and Datto
-Experience in both client and server operating systems
-Some cloud experience
-MDM platforms experience
-Microsoft teams experience
Benefits
HMO w/ dependent and Life Insurance upon hire, other perks and incentives
Tiptopjob

Manila City, Metro Manila Ortigas Center, Pasig City
₱60,000-75,000 per month
Permanent
Full-time