service Associate- guest relations officerShangri-La Hotels & Resorts

Edsa Shangri-La Manila
Edsa Shangri-La, Manila is the only five-star deluxe city-resort convention hotel in Ortigas Center, Mandaluyong City, Metro Manila's second largest business district. Adjacent to two major shopping complexes in the country - Shangri-La Plaza Mall and SM Megamall. It is seven-kilometres from the Makati Central Business District and 13 kilometers from the international airport.
We are hiring for a Service Associate - Guest Relatios Officer.
As a Service Associate - Guest Relations Officer we rely you to:
Enhance guest relations and loyalty scores
Provide support to ensure a smooth and efficient Guest Relations Operation
Handle all guest requests in a timely, professional and efficient manner
Provide all-rounded guest services such as checking in and out
Contribute towards a memorable hotel experience for all guests
We are looking for someone who:
Takes pride in being a hotelier
Has strong interpersonal and communication skills
Has a can-do attitude
Communicates with fluency in English and local language
Has no fear of challenges
If you are the right person, what are you waiting for? Click the apply button now!
Shangri-La Hotels & Resorts

Manila City, Metro Manila
Permanent
Full-time