senior systems analyst - Business services, philippinesBoehringer Ingelheim

OUR COMPANY
At Boehringer Ingelheim we develop breakthrough therapies and innovative healthcare solutions in areas of unmet medical need for both humans and animals. As a family owned company, we focus on long-term performance. We believe that, if we have talented and ambitious people who are passionate about innovation, there is no limit to what we can achieve; after all, we started with just 28 people. Now, we are powered by 50,000 employees globally who nurture a diverse, collaborative and inclusive culture.
Description:
Candidate will be part of the IT Enterprise Operations Center, and a member of the EOC Manila System Operations team handling America's shift (night shift). EOC Support Operations Manila delivers system operations services, incident and problem management, and fulfillment of service requests, among others. We are looking for a systems analyst who can fill the role of System lead for select global systems.
Duties & Responsibilities:
Application support (incident and problem management)
Application catalog (service requests)
Change management
System operations and governance
Compliance documentation
Coordinating backup and recovery
Performing disaster recovery testing
Coordinating server and database patches
Coordinating software management
Interfacing/Coordinate with multiple areas of the business and IT (Functional Areas & Infrastructure)
Working with IT Infrastructure to remediate replace migrate or decommission legacy systems or infrastructure items
Decommissioning (Retiring) systems
Coordinating system archiving
Requirements:
Experience:
Diploma/Degree in Information Technology, Computer Science or comparable professional experience
At least 5 years working experience as system lead, solution owner or application coordinator or similar role.
Mandatory Skills:
Must be customer oriented
Must be well organized and methodical
Must have excellent communication skills both written & verbal
Must be able to work successfully on a team
Must have excellent English speaking, reading & writing skills
Must have demonstrated understanding and experience with Infrastructure topics such as databases, servers, cloud systems, networking etc.
A demonstrated understanding of Operational Excellence ITIL v3.0 or higher Fundamentals Certification
WHY BOEHRINGER INGELHEIM?
With us, you can grow, collaborate, innovate and improve lives.
We offer challenging work in a respectful and friendly global working environment surrounded by a world of innovation driven mindsets and practices. In addition, learning and development for all employees is key, because your growth is our growth. We also offer a competitive salary, generous amount of vacation time, numerous benefits towards your wellness & financial health and work-life balance. To learn more about what benefits could be waiting for you, please visit our Career Area.
Boehringer Ingelheim is an equal opportunity global employer who takes pride in maintaining a diverse and inclusive culture. We embrace diversity of perspectives and strive for an inclusive environment, which benefits our employees, patients and communities.
Want to learn more? Visit
READY TO CONTACT US?
Please contact our Recruiting Team: PH: +63 2 8876-6899;
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Boehringer Ingelheim

Muntinlupa City, Metro Manila
Permanent
Full-time