Senior Manager, IT Service Desk L&D - Muntinlupa City, NCROptum
Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 08/11/2025
Deadline: 30/10/2020
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Posted on 29 September 2020
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)
Primary Responsibilities:
ITSS team talent benchmarking exercise
Mapping of skills and core competencies as aligned to the current job description and talent assessment
Program development à ready now and ready later talents, continuous professional development (internal or external sources)
Track and report of internal/external training course offerings and compliance of the entire ITSS organization
Collaborate with L1 Managers and L2 Managers/SMEs in building the Domain skills learning plan
Monitoring, marketing, communication and implementation of all talent capability learning programs as it aligns to the FCSI L&D transformation project
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Requirements
Required Qualifications:
Bachelor's degree
Minimum 10 years of total experience
3 or more years of overall relevant experience
Shift: 8PM-5AM PHT / US Holiday
Preferred Qualification:
Master's/Post Graduate degree
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Optum is a drug-free workplace. © 2020 Optum Global Solutions (Philippines) Inc. All rights reserved.
Job Keywords: Senior Manager, Technical Support, Tech Support, IT Service Desk L&D, Learning and Development, Alabang, Muntinlupa City, NCR, National Capital Region
Skills / Software
Software EngineeringjQueryData ScienceWeb DevelopmentNode.jsJiraAngularJSRuby on RailsBootstrapASP.NET
Working Location
Manila, Philippines
Job Description
Bossjob
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)
Primary Responsibilities:
ITSS team talent benchmarking exercise
Mapping of skills and core competencies as aligned to the current job description and talent assessment
Program development à ready now and ready later talents, continuous professional development (internal or external sources)
Track and report of internal/external training course offerings and compliance of the entire ITSS organization
Collaborate with L1 Managers and L2 Managers/SMEs in building the Domain skills learning plan
Monitoring, marketing, communication and implementation of all talent capability learning programs as it aligns to the FCSI L&D transformation project
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Requirements
Required Qualifications:
Bachelor's degree
Minimum 10 years of total experience
3 or more years of overall relevant experience
Shift: 8PM-5AM PHT / US Holiday
Preferred Qualification:
Master's/Post Graduate degree
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Optum is a drug-free workplace. © 2020 Optum Global Solutions (Philippines) Inc. All rights reserved.
Job Keywords: Senior Manager, Technical Support, Tech Support, IT Service Desk L&D, Learning and Development, Alabang, Muntinlupa City, NCR, National Capital Region
Skills / Software
Software EngineeringjQueryData ScienceWeb DevelopmentNode.jsJiraAngularJSRuby on RailsBootstrapASP.NET
Working Location
Manila, Philippines
Job Description
Bossjob
Other Info
Manila City, Metro Manila
Permanent
Full-time
Permanent
Full-time
Submit profile
Optum
About the company
Position Senior Manager, IT Service Desk L&D - Muntinlupa City, NCR recruited by the company Optum at MetroManila, Manila, Joboko automatically collects the salary of , finds more jobs on Senior Manager, IT Service Desk L&D - Muntinlupa City, NCR or Optum company in the links above
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