Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.Primary Responsibilities:
Collaborate with the team to administer our SharePoint Online tenant
Provide end-user support for SharePoint Online, OneDrive, Viva Engage and other M365 collaboration tools
Implement and promote governance solutions to support and enforce strong data governance and content management best practices, with a focus on AI capabilities and optimization
Design and build custom solutions for reporting and administrative requests related to SharePoint Online, OneDrive and Viva Engage
Leverage AI to analyze usage and support trends
Create and maintain reference and troubleshooting documentation for all supported M365 collaboration tools
Actively engage with end-users to address questions and promote best practices via Viva Engage communities
Evaluate changes to SharePoint capabilities and make recommendations for adoption or accommodation
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
Undergraduate degree or equivalent experience.
3+ years of experience administering and customizing SharePoint Online within Microsoft 365 environments
Must include experience with SharePoint Advanced Management capabilities
Hands-on experience with SharePoint Framework (SPFx) development, including web parts, extensions and integration with Microsoft Graph
Experience implementing data privacy, retention, and access control policies to support basic data security best-practices, as well as secure AI-driven content discovery
Experience administering additional M365 collaboration tools including Viva Engage, Lists and Forms
Working knowledge of Microsoft 365 AI capabilities, including Copilot integration with SharePoint and OneDrive
Knowledge of project management methods
Familiarity with responsible AI principles and ethical considerations in enterprise collaboration platforms, specifically around governance frameworks and compliance standards
Proficiency in crafting effective prompts and queries for AI tools to enhance productivity and user experience
Proven proficiency in using PowerShell for SharePoint Online administration, including automation of site provisioning, permission and metadata management, and reporting
Proven commitment to continuous learning through Microsoft Learn, internal learning/enablement programs, or AI-focused training initiatives
Preferred Qualifications:
Experience with migrating legacy solutions to Azure/Cloud-hosted
Experience managing, migrating on-premises environments (SharePoint Server 2016)
Experience with ServiceNow for ticketing and change/incident management
Experience with Rally for work tracking and documentation
VMware experience
Syskit Point for M365 management and governance
Basic agile methodology
Modern Code/Scripting Languages
AI/ML
Soft Skills
Curious, self-driven learner
Forward leaning strategic thinker
Creative solutioning
Engineer/SRE mindset
Challenges status quo
Serves as a key resource on issues that arise
Performs complex conceptual analyses.
Solid interpersonal and communication skills (written and oral)
Relationship builder
Good presentation skills
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.Optum is a drug-free workplace. © 2025 Optum Global Solutions (Philippines) Inc. All rights reserved.
UnitedHealth Group
Collaborate with the team to administer our SharePoint Online tenant
Provide end-user support for SharePoint Online, OneDrive, Viva Engage and other M365 collaboration tools
Implement and promote governance solutions to support and enforce strong data governance and content management best practices, with a focus on AI capabilities and optimization
Design and build custom solutions for reporting and administrative requests related to SharePoint Online, OneDrive and Viva Engage
Leverage AI to analyze usage and support trends
Create and maintain reference and troubleshooting documentation for all supported M365 collaboration tools
Actively engage with end-users to address questions and promote best practices via Viva Engage communities
Evaluate changes to SharePoint capabilities and make recommendations for adoption or accommodation
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
Undergraduate degree or equivalent experience.
3+ years of experience administering and customizing SharePoint Online within Microsoft 365 environments
Must include experience with SharePoint Advanced Management capabilities
Hands-on experience with SharePoint Framework (SPFx) development, including web parts, extensions and integration with Microsoft Graph
Experience implementing data privacy, retention, and access control policies to support basic data security best-practices, as well as secure AI-driven content discovery
Experience administering additional M365 collaboration tools including Viva Engage, Lists and Forms
Working knowledge of Microsoft 365 AI capabilities, including Copilot integration with SharePoint and OneDrive
Knowledge of project management methods
Familiarity with responsible AI principles and ethical considerations in enterprise collaboration platforms, specifically around governance frameworks and compliance standards
Proficiency in crafting effective prompts and queries for AI tools to enhance productivity and user experience
Proven proficiency in using PowerShell for SharePoint Online administration, including automation of site provisioning, permission and metadata management, and reporting
Proven commitment to continuous learning through Microsoft Learn, internal learning/enablement programs, or AI-focused training initiatives
Preferred Qualifications:
Experience with migrating legacy solutions to Azure/Cloud-hosted
Experience managing, migrating on-premises environments (SharePoint Server 2016)
Experience with ServiceNow for ticketing and change/incident management
Experience with Rally for work tracking and documentation
VMware experience
Syskit Point for M365 management and governance
Basic agile methodology
Modern Code/Scripting Languages
AI/ML
Soft Skills
Curious, self-driven learner
Forward leaning strategic thinker
Creative solutioning
Engineer/SRE mindset
Challenges status quo
Serves as a key resource on issues that arise
Performs complex conceptual analyses.
Solid interpersonal and communication skills (written and oral)
Relationship builder
Good presentation skills
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.Optum is a drug-free workplace. © 2025 Optum Global Solutions (Philippines) Inc. All rights reserved.
UnitedHealth Group
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Quezon City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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UnitedHealth Group
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