senior director of Recruitment24-7 Intouch

About 24-7 Intouch
24-7 Intouch is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world's biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics.
For more on our culture, follow the link to Our Story -
About the Job
We're changing the way people think about customer care, and we need your help!
The Senior Director of Recruitment will report into the VP, Global Recruiting and will be responsible for the deployment of performance development initiatives to his/her team. They are responsible for liaising between other internal stakeholders and departments within the country.
We are seeking a leader who has the vision, experience, and passion to contribute to our culture and deliver extraordinary results for our clients.
As Senior Director of Recruitment, You Will...
Develop effective recruiting practices for volume recruiting
Directly communicate with Head office to ensure Global strategies are implemented
Coach managers and employees on development needs, career growth and learning opportunities
Provide advice and counsel to multiple stakeholders including, staffing and recruitment
Provide recruiting support for management and support department positions at the site level
Support program execution and implementation associated with people-related change initiatives and Recruiting deliverables
Design and facilitate recruiting related training programs to front-line management, support departments and hourly employees
Conduct special projects as assigned
Produce accurate and relevant metrics and reports
Maintain the company's career and job postings on various Websites and Intranet
Assist hiring managers with interviewing and selecting candidates for the right corporate culture and role fit
Develop and manage strategic on-line recruiting presence to gain visibility and attract qualified candidates - ex. Job Bank, Monster, LinkedIn, Facebook, etc.
Track and report recruitment acquisition statistics
Requirements
As Senior Director of Recruitment, You Have...
Post-secondary diploma or degree in Business with a major in Human Resources
Must have 7+ years of leadership experience
HR/Recruiting experience in a fast-paced environment, a contact center setting is an asset
Must have exceptional and effective communication skills (oral and written) with an approach that builds and nurtures strong and lasting relationships
Experience investigating work matters and making rational recommendations/decisions based upon findings
Detail-oriented, analytical team player with creative problem solving and project management skills
Must be able to self-manage daily duties and time in a fast-paced, hectic, changing environment
Ability to organize and follow-up on multiple tasks with accuracy and timeliness
Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds
Service oriented, strategic thinker who can plan and execute for a desired result
Ability to adapt to change and innovation
By signing this application, the applicant consents to 24-7 Intouch collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.
Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.
24-7 Intouch

Manila City, Metro Manila
Permanent
Full-time