senior Business AnalystRingCentral

What if you could support the solutions that will change the way the world communicates?
What if you had the freedom of a startup and the resources of a global enterprise?
You'd break new ground. Raise the bar for performance. And do career-defining work.
That's exactly the kind of environment we're building together at RingCentral.
RingCentral's cloud-based communications platform connects more than 2 million users around the world, in ways that bring people, ideas, companies and customers together.
As a member of the RingCentral Digital Operations Team, you'll work across every department in the company to develop and deploy innovations that power productivity, deliver insights, and improve the flow of company data. It's a team built to thrive on change-and a perfect place to build a career with lasting impact.
We're as proud of our working environment as we are of our market success. You'll find all the training, opportunity and resources you could ever want here - with all the work/life benefits you expect, and none of the micromanagement. RingCentral regularly brings home Best Place To Work awards from locations all over the world, and outstanding company ratings on Glassdoor and Comparably!
RingCentral surrounds you with world-class technology and talent, in a people-first environment built from the ground up to help you do the best work of your career. We're not just changing the nature of communication and collaboration. We're winning, together.
RingCentral is looking for a Senior Business Analyst to join our growing team.
About the Role:
RingCentral is looking for a Sr. Business Analyst to join our dynamic Big Data team to build and extend our Data stack.
Reporting to the Analytics & Reporting Manager, the Business Analyst will work alongside other business analysts and be led by project managers. The main tasks will include performing detailed requirements & system analysis, documenting processes, and performing some user acceptance testing.
To succeed in this role, it requires natural analytical way of thinking and be able to explain difficult concepts to non-technical users.
Responsibilities
Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
Leading ongoing reviews of business processes and developing optimization strategies.
Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
Conducting meetings and presentations to share ideas and findings.
Performing requirements analysis.
Performs details system architecture analysis
Documenting and communicating the results of your efforts.
Effectively communicating your insights and plans to cross-functional team members and management.
Gathering critical information from meetings with various stakeholders and producing useful reports.
Working closely with clients, technicians, and managerial staff.
Providing leadership, training, coaching, and guidance to junior staff.
Ensuring solutions meet business needs and requirements.
Performing user acceptance testing.
Managing projects, developing project plans, and monitoring performance.
Updating, implementing and maintaining procedures.
Prioritizing initiatives based on business needs and requirements.
Serving as a liaison between stakeholders and users.
Monitoring deliverables and ensuring timely completion of projects.
Qualifications
A minimum of 5 years' experience in business analysis
High Potential on technical skills.
High Potential on documentation skills.
Fundamental analytical and conceptual thinking skills.
Experience creating detailed reports and giving presentations.
Competency in Microsoft applications including Word, Excel, and Outlook.
A track record of following through on commitments.
Experience leading and developing top performing teams.
Benefits and Amenities: (list per location)
Comprehensive HMO Package (medical, dental)
Personal Time Off Leaves
Quarterly Performance Incentive
Discounted Gold's Gym Membership
About RingCentral
RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It's a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.
RingCentral is headquartered in Belmont, California and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its off-shore partner Acquire Asia Pacific Philippines, Inc.
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RingCentral

Manila City, Metro Manila
Permanent
Full-time