Professional interaction with Nurses, Insurance Adjusters and other medical professionals
Intake / Data Entry of UR referrals and case assignment
Evaluate faxes received by looking for identifying information and through thorough research in the Data system; link files to open requests by the clinicians that is instrumental in their completion of the review process
Scan, upload and label case documents into appropriate case files
Process administrative tasks for the clinicians such as handling of inbound faxes under the Managed Care Folder and ensure proper transmittal of documents to the appropriate queue
Collection of medical files and documents to be scanned, indexed and uploaded to web base Utilization Review case management application
Sort EMR and documents
Enable the clinician to plunge in to the review process of the document once queued by the Intake team
Properly determine the correct path for the services requested from the received fax and be able to move to the appropriate clinicians to review the case i.e. urgent care/non-urgent care all have different timetable/TAT that will impact NCQA
Other tasks assigned
Skills and Qualifications
Any college education
At least 6 months of Healthcare BPO work experience; Related UM/UR intake work an advantage
Ability to multitask across multiple applications
Strong analytical skills with excellent attention to detail
Great team player with excellent interpersonal skills
Skills:Healthcare,BPO,Analytical,Team playerAbout Company:UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact-touching billions of lives in the process.
UST
Other Info
Permanent
Full-time
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About the company
UST jobs
Taguig, Metro Manila


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About the company
UST jobs
Taguig, Metro Manila